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Magellan Solutions' best Inbound Call Center / Contact Center Solutions

Offering Help Desk, Customer Care, Tech Support and Order Taking for the SMB markets

As an emerging leader in call center service, Magellan Solutions helps businesses manage their relationships with their customers.

To achieve this, the company offers two core solutions: Inbound call center and outbound call center services.

Inbound call center services include help desk, reservations, order taking, order entry, customer service/customer care, technical support, billing and payment authorization, dealer location, direct response, directory services, electronic eligibility services, lead generation and management, order processing, sales, and telemessaging.

Outbound call center services include advisory services, collection, credit and sales verification, loyalty program management, market research, reactivation, reinstatement and telemarketing functions.

Magellan's customer support/customer care inbound contact center services employ multiple communications channels, including telephone, facsimile, voice mail, e-mail, instant messaging and web chat communications.

Inbound Call Center Services

Inbound Call Center Agent

Outbound Call Center services

Contact Us today for a free, no-obligation consultation on outsourcing your call center to Magellan Solutions.

Updates
Toll-free numbers for UK and Australia business customers

Toll-free numbers are now available to small business owners in the UK and Australia. Call us toll-free today.

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The Philippines is the new call center capital

With its prime location and quality labor, the Philippines has become the world's mecca for call center services.

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