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September 11, 2017

Have Sales Experts Man Your Phone Lines, Outsource An Outbound Call Center

Many companies rely on the services of outbound call center companies to help them increase their sales and profits. Whether that is for a recurring […]
June 15, 2016
customer support outsourcing

7 common misconceptions about inbound customer service outsourcing

Actual experience and research studies have proven the many benefits of inbound customer service outsourcing. At the top of the list are lower overhead costs, […]
January 27, 2016

Why you shouldn’t skip social media customer support

Gone were the days when customer support was synonymous only to taking and making phone calls and emails. The rise of social networking sites like […]
December 28, 2015

Outsourcing a Test Call Center Service

Many small, medium, and large-scale companies have partnered with call centers and other business process outsourcing (BPO) companies for purposes of decreasing their overhead costs […]
December 5, 2013

Making Holiday Tour Bookings Easy For A Merry Christmas

As mentioned sometime back, the Christmas season is the time to relax and enjoy being with family and friends. It is likewise a great time […]
May 4, 2012

A Shot in the Customer Care Agent’s Arm

Do you feel like life’s becoming a drag? Are there times when you feel like everyday is Groundhog Day—that it’s the same deal, day in […]