March 3, 2017
healthcare call center services

Reasons to Consider Outsourcing Healthcare Call Center Services

  These days, service quality isn’t a luxury – it’s the bare minimum for customers who expect healthcare providers to be efficient and attentive. Expectations when […]
February 28, 2017
multichannel outsourcing philippines

The Rise of Millenials and the Need for an Omnichannel Call Center

  Say what you want about millennials – the smartphone-toting, selfie-taking generation born between 1982 and 2004 – but there’s no denying their power as consumers. […]
February 24, 2017
IT Support Outsourcing

Why It Is A Smart Move To Outsource IT Support In The Philippines

The Philippines has been the reigning premier choice of Western companies for offshore outsourcing for the past couple of years, and for good reason. Filipinos have […]
February 23, 2017
call center outsourcing philippines

Offshore Outsourcing: How’s the English Communication Skills of Filipino Agents?

In the commonly outsourced call center Philippines industry, call center agents are the backbone, voice and face of their clients. In our day-to-day life, call center […]