March 11, 2013

Serving Hotel Customers When They Reserve? Why Not?

“A call center for my hotel?” was the perplexed reaction Mr. Sims had upon hearing the proposition being put forth at a recent Hotelier’s Conference […]
March 11, 2013

Discounts are Great, Add Customer Service and You’re Sold

Discounts and bargains are a dime a dozen, nowadays. With what seems like a gazillion products competing for every buyer’s attention in today’s overcrowded marketplace, […]
March 7, 2013

Answering the World—Anytime!

Do you ever dream of having clients from all over the world? Is it your desire to let the worldwide market know about your up […]
March 1, 2013

Great Products Made Better, Thanks to Customer Service

Congratulations! Your product has been cited by leading industry experts as one of the top-notch players in its class. This is a great honor, as […]
February 21, 2013

Did You Know That New Clients Can Easily Reach You Via Call Center?

The telephone, electronic mail (email), social media —these are just some of the ways by which we allow people to reach us and come into […]
February 21, 2013

Is Customer Service Part of Your Product Line?

Today’s free market enterprise can be described as a buyer’s paradise. A newlywed couple looking for a washing machine, for instance, now has a wide […]