✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
Magellan Logo w Tagline
✕
Magellan Logo w Tagline Header
  • Inbound Calling
    • 24 / 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Services
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
Magellan Logo w Tagline
✕
Magellan Logo w Tagline Header
  • Inbound Calling
    • 24 / 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Services
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
global outsourcing
Top Countries Served by Philippine Call Center & BPO Industry
companies that outsource payroll
11 Companies That Outsource Payroll

Why Australian Companies Outsource to the Philippines

Here's why Australian companies outsource to the Philippines

Australia (and New Zealand) have been outsourcing their business processes to the Philippines for quite a long time now. Rising costs, market saturation and competition are just some of the reasons why businesses feel the need to lower their overhead expenses. This helps them maximize resources and expand profit margins, enabling companies to sustain themselves and the customers who do business with them. This has paved the way for the global outsourcing industry, which has grown exponentially in the Philippines over the last decade.

Here’s Why Australian Companies Outsource to the Philippines

Though the bulk of clients are American companies, the country has seen a surge in Australian clients as well. Here are some of the reasons why they outsource to the Philippines:

skill and expertise are one of the reasons why Australian companies outsource to the Philippines

I. Skill and expertise offshore

Just about anything can be outsourced to the Philippines, from repetitive back office tasks like data entry to complex processes that require specialized knowledge, such as legal work. Local service providers have the capacity and talent to offer a wide range of business solutions. However, the country is still best known for voice services and customer support.

II. Numerous options in Philippine outsourcing

There are many business models that clients can choose from. They may transact with a BPO company that can screen, hire and manage an offshore account on their behalf. There can be more than one middleman involved in this type of arrangement. Fewer middlemen usually involve lower costs and less confusion. That’s why it’s ideal for Australian companies to get a referral from a trusted source or to make on-site visits in order to understand how a given BPO company operates.

There are also clients who bypass BPO companies and decide to hire freelance employees directly. They either advertise openings on Filipino job search websites or register for freelance websites. This option lowers costs drastically, since Filipino freelancers are paid hourly rates that go as low as $5 depending on their qualifications and work experience.The 2 hour time difference between Philippines and Australia is one of the reasons why Australian companies outsource to the Philippines

III. Two-hour time difference

There is a negligible time difference between Australia and the Philippines, which means that Filipino service providers can easily adapt to the client’s time zone. This also means that clients won’t have to pay extra for night differential unless they’re interested in round-the-clock services. Filipino employees also prefer the 6 am to 3 pm work shift that comes with Australian accounts because it helps them dodge rush hour.

IV. Proximity

A typical flight from Australia to the Philippines lasts about six hours. The close proximity and relatively cheap plane fare make it possible for clients to make more frequent trips to their offshore site. This lets them make emergency visits whenever necessary. The light travel time also makes business trips more convenient.

V. Better jobs for onshore employees

By transferring low-cost jobs to the Philippines, Australian companies can develop high-skill, high-value jobs for their local employees. It also lets their staff focus on core tasks and increase their productivity. The key is to retain fundamental roles and high-risk jobs onshore.

Outsourcing to the Philippines is highly beneficial for Australian companies that want to drive growth and create more jobs both locally and abroad. It plays a crucial role in cost savings and business expansion.

The Philippines has also proven itself to be a reliable offshore destination, with reputable and globally renowned BPO companies operating in different parts of the country. With the local market becoming increasingly crowded, Filipino service providers have the incentive to offer flexible business models and competitive rates to Australian clients. Thus the reason why Australian companies outsource to the Philippines.

For Magellan’s most popular outsourcing services for Australian companies, please check out our call center services page.

Share this:

  • Click to share on Twitter (Opens in new window)
  • Click to share on Facebook (Opens in new window)
  • Click to share on LinkedIn (Opens in new window)
  • Click to share on Skype (Opens in new window)
  • Click to share on WhatsApp (Opens in new window)
Magellan Solutions
Magellan Solutions

Related posts

Virtual Assistance
March 6, 2023

Virtual Assistance: A Guide to Industries in Need


Read more - Virtual Assistance: A Guide to Industries in Need
February 20, 2023

Contract Negotiation: How to Reach Agreements with Outsourcing Vendors


Read more - Contract Negotiation: How to Reach Agreements with Outsourcing Vendors
February 15, 2023

CRM Virtual Assistant: Revolutionizing Customer Relationships


Read more - CRM Virtual Assistant: Revolutionizing Customer Relationships
problems small business owners face banner
January 15, 2023

Outsourcing for Small Business Owners: Outsourcing Problems and Finding the Right Partner


Read more - Outsourcing for Small Business Owners: Outsourcing Problems and Finding the Right Partner
10 Hidden Benefits of Outsourcing No One is Telling You About banner
November 16, 2022

10 Hidden Benefits of Outsourcing No One is Telling You About


Read more - 10 Hidden Benefits of Outsourcing No One is Telling You About
A Full List Of Philippines Call Center Services (And What To Expect)
November 10, 2022

Pricing List of BPO Roles in the Philippines


Read more - Pricing List of BPO Roles in the Philippines

Magellan Solutions Outsourcing, Inc

Arrow Divider Footer min

California – USA (West Coast)

100 Old Country Road Suite H, Brisbane, CA

94005, United States

Florida – USA (East Coast)

1900 South Harbor City Blvd, (East Coast Division)

Suite 300 Box 48, Melbourne, FL 32901

Philippines – APAC

PB Mezzanine Floor, Summit One Tower 530 Shaw

Boulevard, Mandaluyong City, Metro Manila 1552

Philippines – APAC

8th floor, Centris Cyberpod 5 ETON Loop A, Diliman,

Quezon City, Metro Manila 1103

US: +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724
hello@magellan-solutions.com

Industries

  • Outsourcing for 3D Service BPO

  • Outsourcing for Insurance BPO

  • Outsourcing for Education BPO

  • Outsourcing for Legal Process BPO

  • Outsourcing for eCommerce BPO

  • Outsourcing for Mobile App BPO

  • Outsourcing for eServices BPO

  • Outsourcing for Telecom BPO

  • Outsourcing for Healthcare BPO

  • Outsourcing for Travel BPO

  • Outsourcing for HR Services BPO

  • Outsourcing for Retail BPO

  • Outsourcing for Real Estate BPO

    Call Center Outsourcing & BPO Services

    Arrow Divider Footer min
    • 24/7 Answering Service
    • Omnichannel Contact Center
    • Customer Support Outsourcing
    • Multilingual Call Center Services
    • Lead Generation Services
    • Cold Calling Services
    • Interactive Voice Response System
    • Staff Leasing
    • Back Office Services
    • Community Moderation Services
    • Virtual Assistant Services

    Quick Links

    • About Us
    • Sample Call Recordings
    • News & Blog
    • Resources
    • Our BPO & Call Center Facilities
    • Message from the CEO
    • Privacy Policy

    Associations



    Magellan Solutions Outsourcing, Inc

    Arrow Divider Footer min

    California – USA (West Coast)

    100 Old Country Road Suite H, Brisbane, CA 94005, United States

    Florida – USA (East Coast)

    1900 South Harbor City Blvd, (East Coast Division) Suite 300 Box 48, Melbourne, FL 32901

    Philippines – APAC

    PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City, Metro Manila 1552

    Philippines – APAC

    8th floor, Centris Cyberpod 5 ETON Loop A, Diliman, Quezon City, Metro Manila 1103

    US: +1 650 204 3191
    UK: +44 8082 803 175
    AU: +61 1800 247 724
    hello@magellan-solutions.com

    Quick Links

    • About Us
    • Sample Call Recordings
    • News & Blog
    • Resources
    • Our BPO & Call Center Facilities
    • Message from the CEO
    • Privacy Policy

    Industries

    • Outsourcing for 3D Service BPO
    • Outsourcing for Education BPO
    • Outsourcing for eCommerce BPO
    • Outsourcing for eServices BPO
    • Outsourcing for Healthcare BPO
    • Outsourcing for HR Service BPO
    • Outsourcing for Insurance BPO
    • Outsourcing for Legal Process BPO
    • Outsourcing for Mobile App BPO
    • Outsourcing for Telecom BPO
    • Outsourcing for Travel BPO
    • Outsourcing for Retail BPO
    • Outsourcing for Real Estate BPO

    Call Center Outsourcing & BPO Services

    Arrow Divider Footer min
    • 24/7 Answering Service
    • Omnichannel Contact Center
    • Customer Support Outsourcing
    • Multilingual Call Center Services
    • Lead Generation Services
    • Cold Calling Services
    • Interactive Voice Response System
    • Staff Leasing
    • Back Office Services
    • Community Moderation Services
    • Virtual Assistant Services

    Associations




    © Magellan Solutions, Inc. 2003 - 2023. All Rights Reserved.

    We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
    .
    SettingsI ACCEPT
    Privacy & Cookies Policy

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
    Necessary
    Always Enabled
    Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
    Functional
    Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
    Performance
    Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
    Analytics
    Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
    CookieDurationDescription
    _ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
    _ga_EL2X6L0QDM2 yearsThis cookie is installed by Google Analytics.
    _gat_gtag_UA_6034499_11 minuteSet by Google to distinguish users.
    _gcl_au3 monthsProvided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
    _gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
    Advertisement
    Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
    CookieDurationDescription
    test_cookie15 minutesThe test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
    Others
    Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
    SAVE & ACCEPT
    Powered by CookieYes Logo