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German Call Center Outsourcing

Magellan Solutions offers 24/7 customer service for businesses that require German-speaking agents to manage German customers. We offer a wide range of inbound contact center services, from answering service to tech support. Bilingual customer support is also available.

Why outsource your Call Center to Us

Germany is a global leader in several industrial and technological sectors. If your business is focused on serving the local market or making it global, this is the time to support your products or services with outstanding customer support.

Magellan Solutions has experience handling German-speaking customer service. As one of the fastest-growing multi-lingual call centers in the Philippines, the company now has a strong team of agents who are fluent in the language. Not only do they know the basic greetings, but they also have the skill to use the language in conversations, no matter what the industry.

The German-speaking agents are skilled and experienced. They have years of experience on their side, and they know how to handle customers. Aside from understanding the language, they also have a keen grasp of German culture. To tap into that market and get customers to be happy with whatever you are offering, one should be able to build rapport with them. Building a foundation and getting a good relationship would be easy knowing their culture and daily lives. By using the language they use daily, a business can quickly get its message across and converse with its target market. It is what Magellan Solutions is offering the market.

In the Philippines, one can find quite a few companies that offer business process outsourcing services. However, there are only a few with whom you can trust to get multi-lingual call center services, particularly a German call center. Magellan Solutions is one of them, and it has been tried and tested. It has helped several businesses in Germany even more. With the strong economy that Germany is currently enjoying, it is not a good thing to provide mediocre services. The company has been doing well at this, as these businesses that have invested in the services offered have been more than happy to extend their contract and keep working with Magellan Solutions.

By investing in Magellan, you can be assured that the agents who will be working with you understand the importance of the job that they are doing. A supervisor will lead this team with the experience to do the duties effectively and efficiently. There will also be a quality assurance specialist who will continuously check and monitor all transactions to ensure that everything is up to par. The most promising technology will assist these people in keeping everything going smoothly and well. Magellan Solutions is the best company to go to if you are looking to support the German market or need help with this market.

This multilingual call center also offers back-office tasks that include

Accreditations

Call us for a FREE CONSULTATION

Toll Free: 1 800 371 6224        US: +1 650 204 3191        UK: +44 8082 803 175,        AU: +61 1800 247 724

Call us for a FREE CONSULTATION

Toll Free: 1 800 371 6224        US: +1 650 204 3191       

UK: +44 8082 803 175,        AU: +61 1800 247 724

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    Thinking about outsourcing? Send us a message for a free 60-min consultation.

     

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    You can also contact our numbers:

     

    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724