Live Chat Outsourcing Services
You can lose 77% of sales if you don’t have a live chat outsourcing services on your website. Don’t let opportunities slip. Meet your potential customers’ expectations by providing a real-time, 24/7 live chat solution. Support your customers through the help of our customer-centric chat agents.
Which Business Really Needs To Have A 24/7 Live Chat Support?
Online visitors prefer businesses that have a dedicated 24/7 live chat support. Some of the industries that need this service are the following:
- telecom industries
- other e-commerce industries
Customers often want to have access to these businesses anytime, anywhere, especially that real-time updates from these industries are important.
How To Provide Out-Of-Hours Live Chat To My Customers?
A smart and affordable way to provide this service is by partnering with an offshore service provider. Philippine call centers provide sufficient training and quality assurance processes to make sure that their agents meet your expectations. This way, you can cater to all your customers even after office hours while maintaining your quality of service.
What Is The Best Way To Outsource Live Chat?
Find a provider that can cater to all your needs and have a very good track record. Magellan Solutions is a top chat support call center in the Philippines for more than a decade now. We have been providing voice and non-voice services to over a hundred clients.
What Are The Benefits Of Live Chat Outsourcing to the Philippines?
Live chat outsourcing poses many benefits, including:
- Faster response times
- Answer questions 24/7
- Lower costs
- Increased number of customers served
- Access to different live chat tools
- Ability to maintain customer happiness
- Regular reporting
- Higher sales
What Are The Best Live Chat Support Services For eCommerce?
There are many best live chat services for eCommerce available now, and you need to find one that can offer you with the most benefits. Magellan Solutions offer flexible and cheap live chat support services for your business’ needs. To know more about our live chat services and pricing, contact us using the form below, and we will get back to you the soonest time possible.