Home | Call Center Services | Japanese Call Center Outsourcing
Japanese Call Center Support Services
Magellan Solutions offers Japanese customer service for companies that need phone representatives who are well-versed in the language. Using our years of experience delivering the best customer service to international businesses, you can significantly improve the customer experience and cost efficiency.
Outstanding Japanese Customer Service for your business
The Japanese economy is a force to be reckoned with. Despite being a small country frequented by typhoons and tsunamis, it does not hinder the government from making quite a big splash in the global community. It is why many business owners are looking at expanding into this country.
Like most countries in Asia, Japan is known to have a solid hold on its culture. It is the home of very proud people. Once you are in this country, you will see how it has been able to protect and preserve the unique yet popular culture it has been known for. However, you would also see how modernization has taken place in this part of Asia. The Japanese are very disciplined and know how to handle their affairs well. It is reflected in how their economy continuously grows and impacts the world.
For all those businesses looking to enter this market, it is highly recommended that you take the time to learn more about this country before venturing. You must learn about how businesses are made here and how they thrive. Learning the language would also be good because most citizens use it to communicate. It is crucial to remember that the Japanese have a very high regard for art. They look at everything they do as a form of art. That means, even in business, how you work on it is an expression. You would see that companies establish a good relationship with their customers by making sure that they are one step ahead of customers’ expectations. It makes customers happy and content with how they are treated, and they end up being loyal customers and good advertisers for the business they just had a transaction with. If you were to take the plunge and join the Japanese industry, you would want this for your business.
Learning all this would take a lot of time, especially since you are the business owner. And then, you would have to make sure that all the employees you would be taking under your wing should be able to understand just how the whole system works. It would mean spending a lot of time and resources to accomplish this. There is no easy way out if you choose to go by this system.
However, Japan is the right place for your expansion. In that case, you can get help from Magellan Solutions Outsourcing Inc., a call center in the Philippines that offers multilingual services. By getting help from this company, you can be sure that all the processes and systems you have set up for your business will be well enforced, even if it means setting up your business in Japan.
It is what the Magellan Solutions Call Center does for you. It will create a team of skilled and experienced Japanese-speaking agents to do all the outsourcing tasks you want them to do for you. Everything is set up, including the facilities, equipment, and training they would need to accomplish their tasks well. All you have to do is supply them with the specifics, and they will be all set. Experts have trained these agents and have quite a bit of customer experience. In addition to these, they are also very fluent in spoken and written Japanese. Now, that is something that you would need help finding.
Magellan Solutions offers a variety of outsourced call center services for you to take advantage of if you choose to invest in them.
We offer customized and flexible packages you can choose from, so you can find one that suits all your business outsourcing needs. We understand that we are your partner in boosting your company in this new area and will do all we can to achieve that.
When you outsource to Magellan Solutions, you can be sure that you get personalized service. Everything is done meticulously, and all reports will be submitted to you promptly. All phone representatives are trained to be professionals, and they understand the importance of the jobs that they are doing. With your instructions, which agents will follow to the dot, you can be assured that the marketing strategy that you have created for your business will help skyrocket it to new heights.
Email or call us, and we will gladly answer your questions. Should you need an even more in-depth understanding of the services we offer in Japanese, you can request that we do that as well.
Choose Magellan
Years In the industry
Inbound + Outbound + Back Office Clients
Employees in the Philippines
Industries Catered To
Our Edge
SME-Focused Business Model
Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.
Top-Notch Talents
We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.
KPI Setting & Benchmarking
We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.
Flexible Pricing Options
Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.
Our Onboarding Process
Requirements Setting
Recruitment
Agent Training
Campaign Incubation
Campaign Go Live
Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month
Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.
Related Articles
Contact us today for a free 60-min consultation
Thinking about outsourcing? Send us a message for a free 60-min consultation.
We'll read it and set up a call ASAP!
You can also contact our numbers:
Toll Free: 1 800 371 6224
US: +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724
