Outsource Telesales — B2B And B2C Services
Cold-calling is hard. But, successful cold-calling is an art. It’s already hard for people to listen, let alone convincing them to buy. Leverage on the skills of a world-class sales team via outsourcing telesales. Learn what Magellan Solutions can offer.
What Is The Difference Between Telesales And Telemarketing Services?
The main difference between these two outbound call services lies on their end-goal.
Telemarketing services, often with a broader target market, aim to increase consumers’ product awareness. You can use this to introduce your products and services to generate leads.
Telesales is a direct way of selling your product. Its goal is to secure closed sales. You can take advantage of this service when you have a solid list of leads and marketing campaigns.
Both services use a cold calling approach.
What Are The Reasons To Outsource Telesales To A Call Center?
Call center outsourcing will help your company different ways:
- Cheaper hiring, training, and operating costs
- Lower employee attrition rates
- More time to focus on your core business
- Trained staff who have proficient skills in handling different types of clients
- Higher chances of closing more sales
How Can An Outsourcing Enhance Your Cross-Selling And Upselling Efforts?
Cross-selling and upselling are strategic ways to achieve higher revenues. Our sales agents can smoothly integrate these two strategies when offering your new releases to the market. Through our regular training, quality assurance processes, and good scripting, we can help you close more high-value sales.
In What Way Does Telesales Help Maintain Good Customer Relationship Management
Telesales is not only about selling. Most of the time, it’s about maintaining positive relationships with existing customers by offering them products that add value to their life.
Our Agent Selection Process
Selling is a simple process made complex by human emotions. To keep up with this, we choose our agents based on the following qualifications:
- Sufficient sales knowledge (offering of product, upselling, cross-selling)
- High emotional intelligence — confident, empathetic, and open to tons of rejections
- Good communication skills
We also make sure to regularly update our script for our telesales campaign. We comply to the National Do Not Call Registry to avoid breaking any laws.
Increase Sales With An Outsourced Telesales Services Provider
Boost your sales through the expertise of an outsourced sales team. Experience a healthier bottom line while growing your business.
Magellan Solutions agents’ have years of experience; from selling and customer service. We follow global standards to ensure you appear professional and credible.
Our wide range of offshore telesales services include:
- Inbound sales
- Inbound customer services
- Outbound research
- Telemarketing sales
- Outbound lead generation
Magellan Solutions consistently finds a way on how you can reach out to your customers’ requirements. Our company will also provide a strategic approach for your company to deal with your customers’ issues and develop customer relationships.
Find out more about our solutions and pricing packages by filling out the form below.