Live Answering Services
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    There is an ongoing evolution of how people view call centers. Initially, many thought of call centers as just an extension of a company’s administration office, and nothing more than an answering service provider. But as the call center and business process outsourcing industry became more com

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  • 8 Hurdles SMEs Face and How Outsourcing Can Help sme outsourcing

    Every business has its own share of challenges and opportunities for growth. SMEs, just like any other business, needs to be very strategic with the use of their resources. But unlike other businesses, SMEs face a set of challenges that are unique to their kind. With the help of business strategies and

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  • Outsourcing vs Hiring In-House Staff outsourcing benefits

      You and your competitors have probably wondered about the same thing: when it comes to certain tasks and business functions, should you outsource or hire your own employees? With all the reported benefits of outsourcing, many startup entrepreneurs and established comp

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  • How to Totally Outsource the Call Center Needs of Your Startup outsourcing for startups

    Outsourcing is known to reduce costs, and cost savings count the most for startups, which run on seed money. Regardless of how much funding you have to work with, a bit of prudence won’t hurt -- so consider outsourcing voice services to a call center that can get the job done at a fraction of the price

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Telephone Answering Services For Small And Medium Businesses

live answering for small and medium business

Does your business need a high-quality 24/7 phone answering service to take important calls? Let Magellan Solutions, a top Manila live answering services and appointment reminders company, take care of them today.

The answering service call center serves both dedicated and shared projects. This is our current pricing scheme:
Dedicated team – custom
Shared service – custom hourly rates


Business Answering Service

Our telemessaging call center solutions enable small and medium businesses like yours to enjoy a “big business” answering service system and helps you

  • Respond to calls quickly
  • Reduce overhead costs
  • Screen out calls
  • Focus on your core expertise

Magellan Solutions combines the latest communication technologies with professionally trained team of phone answering call center agents to deliver a highly personalized customer service. Customer service does not have to stop after business hours. Enjoy 24/7 coverage for your business today.

Specialized services:

  • Message Transcription
  • Virtual Receptionist
  • Unified Messaging – Voice Mail, Fax, Paging or SMS, E-mail
  • Appointment Reminders
  • Medical and Healthcare Appointment Service

Verticals and industries served by our answering call center:

  • Law Offices
  • Medical Clinics and Hospitals
  • Dental Clinics
  • Limousine and Car Rental
  • Accounting Firms and Banks
  • Insurance
  • Telecommunications
  • Hospitality
  • Media and Communications
  • Marketing and Advertising
  • Mobile

Contact our Business Development Manager for more information on how our answering services can help your business, or call our toll-free nos. +1-800-371-6224 (in the United States).

Request for cost estimate and other information today.

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