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Chaos Management During A Pandemic: Virtual Receptionist Services
Virtual assistant perfectly resonates in a post-pandemic world. Our 263% growth perfectly proves this in the past two years, and a big part of this is through our client referrals.
From our perspective, our most extensive product yet is “time.” Our 24-hour answering service outsourcing offers you more ‘time’ for other critical tasks you want your in-house staff to focus on.
The Right Way To Buy Time
Once you’ve considered the following things below, you can already tame the chaos in your life amidst the pandemic. You can fully take advantage of the time you earn back by outsourcing.
But before buying time by outsourcing business partners, we advise you to note the following:
Take inventory.
It’s essential to list down the processes happening in your business. This will help you decide what you can outsource.
For example, you might find it more necessary to hire tech support than calendar management. This leads to you making sure that you hire virtual assistants trained as tech support.
The cheapest option is not always really affordable in the long run.
Believe it or not, it’s almost always the wrong one.
One of our agents has shared how so many clients came to her after two or three bad experiences hiring overseas or domestically because they went with the cheapest option. The client felt burned out, hurt, and disappointed with the money and time they invested just so the more affordable options worked.
Gut check.
If you are ready to let go of the reins and trust someone to do the work, it’s time to buy time. You don’t have to worry about the training burdens because outsourcing automatically lets you hire a well-versed virtual receptionist in your business.
How much does a virtual receptionist cost?
Numerous location-independent entrepreneurs have switched most of their business processes to using virtual receptionists.
In some offshored companies, one can find an English-speaking virtual receptionist for as little as $5 an hour. But that can end up complicating the process on several levels.
One of our current clients has worked with virtual receptionists in hopes that they will help with her public relations and SEO business. She said she had a few different virtual receptionists she worked with for various projects.
For instance, one receptionist is a systems expert who handles her email marketing setup. The receptionist charged $45 per hour. Although not as costly as she thought, she knew it would become expensive because she has others for whom she pays $20 per hour for less specialized work, like research.
She even outsourced the work to find virtual assistants. This led her to Magellan Solutions. Our company provides a matchmaking service for SMEs seeking a qualified virtual assistant.
Outsource according to skill and experience.
SMEs considering outsourcing their phone answering service must consider business ethics in their hiring decision. If you’re considering hiring by nationality because you want to pay substandard wages for your virtual help, we assure you that it will cause problems in the future.
SMEs, even large corporations, seek to pay their virtual receptionists according to the value of their skills and experience instead of making nationality a deciding factor. This is something Magellan Solutions has advocated for more than 18 years, and it’s encouraging to see a marked shift in direction in our live answering services.
Contact us today for a quote on our virtual receptionist services!
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