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Outsourcing Quality Assurance

By J. Saenz-Key

Updated on May 14, 2024

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Is Outsourcing Quality Assurance Worth It?

Aside from driving revenue, your business is all about giving the best quality to your customers. But you can’t do that without a good quality assurance team.

Quality assurance is one of the most essential parts of a business. It is the process of ensuring that products and services are up to standards, and while it seems not very safe to get a third-party team for your business, you get more value for what you spend when you outsource. 

While being one of the most essential parts of the development process, you would be surprised how quality assurance is often overlooked. Business owners make all the critical decisions, but, in reality, not everyone has the specific set of knowledge and skills to conduct quality assurance properly, with all the security measures and standards that come with it. 

Outsourcing is designed to provide business solutions with great value for less, and after years of evolving, it now offers many services beyond customer support. 

It’s time to hit two birds with one stone. Drive revenue without compromising quality by outsourcing quality assurance


What is Quality Assurance?

Every business is all about quality. 

Quality is what invites customers and makes them stay. It’s what builds and grows every business. You are all about providing the best services to your customers, and to know that your business is accomplishing precisely that, you create standards. 

Quality assurance is ensuring that your product or service lives up to standards set by you and standards set by the industry/market. It’s a systematic process of checking the capacity and performance of your product or service and ensuring it works how it’s intended to and more. 

While years of experience can give you knowledge of your product and the industry, you will need expert guidance, especially in the more technical parts of the quality assurance process. 

People looking at screen

Reasons To Outsource Quality Assurance

Quality assurance takes a certain level of expertise. You might need to hire engineers, developers, and consultants or outsource. 

Outsourcing your team members may seem pricey and take much work, but it is easier than expected. It is also a lot more affordable. 

You’d be surprised how building your in-house quality assurance team can cost you in the long run. From negotiating rates to recruitment and housing costs, you can quickly rack up expenses in sourcing people alone. Couple that with all the time you need to spend on training and development.

Outsourcing covers all of that and more. They are giving you the convenience of having an expert team minus the additional costs and the extra work. Depending on the provider, some outsourcing partners also handle the operations of your offshore team for you. 

But aside from saving time and work, there are many benefits to outsourcing your quality assurance team. 


Access quality assurance professionals

Quality assurance professionals differ by specialty and by industry. Depending on your business’s product or service, you might need certain professionals to conduct your QA tests for you. 

Outsourcing quality assurance gives you access to engineers, architects, and other quality management professionals guaranteed to accomplish your business’s quality assurance process. This lets you enjoy the benefits of having actual professionals help you maintain the quality of your products and services. 


Unlock your potential

Quality assurance and research and development work hand in hand. Assessments made from quality assurance are often handed over to research and development to continue creating ways to improve your products’ features and performance.

Having professional QAs lets you unlock many possibilities in your business. Through expert advice and assessment from expert QA analysts, your business can reach and maximize its potential through constant innovation and development. Having actual professionals in your QA team provides invaluable insights into the industry and the field, which will help you as your brand and products develop and evolve.  


Minimize risks

If you let people who don’t have much experience in the field handle your quality assurance, your products and services might not be as good as they could be. This could cause you to lose customers and interest. If your staff doesn’t have the right tools for QA, they might not know how to do it well. This could pose safety and security risks for your business.

Minimize the risks by outsourcing qualified and knowledgeable QA analysts who know precisely what to do. QA professionals know the practice and comply with safety and security measures, giving you less to worry about. 


Better focus

Having your own QA team ensures your quality assurance is always attended to and has the focus it needs. Quality assurance is one of the most essential parts of the development process and, unfortunately, the most overlooked; this often results in neglected areas of improvement and products becoming substandard. 

Outsourcing a team of quality assurance professionals focuses on ensuring the quality of your products and services, giving you better products, more innovations, and guaranteed customer loyalty. 


Cost-effective without compromise

One of the main selling points of outsourcing is its cost-effectiveness. An excellent value for a lesser cost is always a good investment for any business, especially when the benefits, such as efficient quality assurance, are amazing. 

Outsourcing cuts down on recruitment and housing costs. Enjoy the benefits of having an expert, efficient QA team minus the hassle and added expenses. This allows you to allocate focus, time, and funds to other business areas.


How to Outsource Quality Assurance 

Outsourcing is a lot easier than you think. 

You would be surprised how it takes less work to outsource than to headhunt and recruit in-house staff, as long as you know what to do and look for. 

Now that you’re considering outsourcing, looking for a provider is crucial. When done right, outsourcing can do wonders for your business, and this all rests on finding the right provider. 

Outsourcing is a booming industry, and many business process outsourcing (BPO) companies offer different services, each with corresponding offers and rates. While getting lost in all these deals and promos is easy, researching helps you make sure you choose the right partner.

Quality assurance is outsourced as much as other functions like back office operations, lead generation, and other industry-specific solutions. However, given its nature of requiring a specific set of skills, ensure you note the quality and performance of the outsourcing provider you’re considering. It helps to read reviews, ask for sample sessions and do a background check on the company and its hiring process. 

Be sure to choose a partner that hires professionals for professional work. 


Magellan Solutions Offers Quality Outsourcing for Quality Assurance  

Magellan Solutions understands that you only trust top quality for your business.

With over a decade of industry experience, Magellan Solutions provides only the best for your business. We offer a wide range of outsourcing business solutions, one of the first in the Philippines to specialize in partnering with small and medium-sized enterprises. An ISO-certified, HIPAA-compliant company, we can guarantee services up to international standards. 

Keep the quality of your business with quality outsourcing. Let Magellan Solutions be your partner in success. 

Let’s talk about it here today. 

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      Outsourcing Quality Assurance

      J. Saenz-Key

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