December 18, 2012

Treat Your Customers With The Help of Your Friendly Call Center

We all love “holiday treats”. Whether it’s a simple discount on that Thanksgiving Turkey, or a huge flat screen TV won at a raffle, it’s always […]
December 17, 2012

Be Customer-Focused – In The Name of Call Center Holiday Spirit

The greetings say it all: Happy Holidays, Merry Christmas! In other words, the season is all about cheer, hope, and goodwill. As a business owner, you, […]
December 14, 2012

How to Avoid Turning Mr. Nice Guy into Mr. Scrooge Amid the Holiday Madness

The holiday season is often considered the merriest time of the year. Yet let’s face it: There are times when many of us can’t help but […]
December 12, 2012

Philippine Call Center Expands in the US

Manila, Philippines, July 04 2012 – Magellan Solutions Outsourcing Inc., a fast-growing contact center in the Philippines, announced the opening of its new office in the […]