✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
Magellan Logo w Tagline
✕
Magellan Logo w Tagline Header
  • Inbound Calling
    • 24 / 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Services
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
Magellan Logo w Tagline
✕
Magellan Logo w Tagline Header
  • Inbound Calling
    • 24 / 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Services
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
Commonly Outsourced Restaurant Answering Service
Types of Commonly Outsourced Restaurant Answering Services
A blog banner by Magellan Solutions titled Top 12 SME-focused Philippines Call Center Companies 2021
Top 12 SME-focused Call Center Companies in the Philippines

Why Outsource Phone Answering Service NZ in the Philippines

A blog banner by Magellan Solutions titled Why Outsource Phone Answering Service NZ in the Philippines

A blog banner by Magellan Solutions titled Why Outsource Phone Answering Service NZ in the Philippines

Reap these Benefits When You Outsource Phone Answering Service NZ in the Philippines

 

Phone answering service in New Zealand does not always have to be inshore. Companies in New Zealand can outsource 24 7 business answering service from top outsourcing destinations like the Philippines. 

Cost saving is the top reason why companies choose to outsource. However, Philippine BPO companies do not only provide you services with half the price. Excellent service delivery is also a guarantee when you outsource in the country. 

 

Benefits of 24 hour answering service for businesses

The Philippine BPO industry provides excellent services for businesses worldwide. Phone answering service NZ is not a stranger to this. When you outsource call centre services NZ, you can reap the following benefits.

Round the Clock Services

The Philippines won’t be a top call center destination if not due to its flexible working hours. 24 7 business answering service is possible due to this reason. 

Philippine call center services providers can supply you with agents to handle your 24/7, 7 days a week, and 365 days a year business reception. 

It also gives your customers and stakeholders that sense of availability. You can assure them they can reach and talk to live agents, whenever they are convenient. 

This way, you are assured every call is managed and handled in a professional manner. Which leads us to the next benefit.

Access to Professionals

Outsourcing to the Philippines for your call centre services NZ gives you the ability to hire professionals to manage your front desk or business line. 

Filipino call center agents are able to converse in English with a neutral accent or any language you may prefer. They are also able to convey empathy and sound sympathetic on calls. You are also assured that you will get a business receptionist to convey the necessary information to whoever reaches your business. 

Use of the Latest CRM Tools

Tools, software and infrastructure are often part of the service package when you choose to partner with a Philippine BPO company. While it still depends on your requirements, you can get the necessary tools to make sure your phone answering service NZ works as it should.

Your outsourced Filipino call center agents undergo training to make sure they are adept in handling these tools. 

Philippine BPO companies uses the following software for call centre services NZ:

  • HubSpot
  • Aircall
  • Nextiva
  • Bitrix24
  • TalkDesk
  • Five9
  • RingCentral
  • CloudTalk
  • Dixa
  • Zendesk
  • LiveAgent
  • Avaya Contact Center
  • Integra
  • HappyFox
  • Channels
  • Freshcaller

Customized Solutions

Outsourcing your 24 7 business answering service helps you to choose whatever works for you. When you partner with an offshore company, you get to choose your own service packages. This way, you can control the budget allocation you need for a particular service. 

Aside from this, you can scale up or down the number of agents you need. This is perfect if you have to deal with seasonal spikes of call volume. It offers you the necessary flexibility without investing too much or too little. 

Devote Time To Other Business Needs

Having an in-house phone answering service NZ is quite tedious for your staff. This is true for SMEs and startups. A 24 7 business answering service frees you from dealing with customer support. 

Instead your outsourced team will handle it for you. You only get the necessary messages and actionable items that require your attention. This way, you can focus on developing your business. Improve your product or services that have a direct impact on your customers, and eventually your business. 

 

Magellan Solutions Delivers Phone Answering Service NZ

 

With our 18 years in the business, we have served various businesses across industries. Our core market focus are US, Europe, Australia and of course, New Zealand.

We constantly improve our services to ensure you only get the best once you partner with us.

Magellan Solutions through its excellent Business Development Managers can customize call centre services NZ solutions for you. 

We are ISO 27001- certified, GDPR and HIPAA-compliant. We take information and data security at heart in our service delivery. 

Contact us today and let us cover 24 7 business answering service for you. Fill up the form below!

TALK TO US!

Contact us today for more information.

    You can also contact our numbers:


    Toll Free: 1 800 371 6224
    US: +1 650 204 3191

    UK:+44 8082 803 175,
    AU: +61 1800 247 724

    Share this:

    • Click to share on Twitter (Opens in new window)
    • Click to share on Facebook (Opens in new window)
    • Click to share on LinkedIn (Opens in new window)
    • Click to share on Skype (Opens in new window)
    • Click to share on WhatsApp (Opens in new window)
    Magellan Solutions
    Magellan Solutions

    Related posts

    A blog banner by Magellan Solutions titled Direct Marketing Inbound Teleservices Maintain Customers
    January 16, 2023

    Direct Marketing Inbound Teleservices Maintain Customers


    Read more - Direct Marketing Inbound Teleservices Maintain Customers
    clocks in 24 Reasons Why You Should Setup a 24-Hour Telephone Answering Service banner
    December 14, 2022

    24 Reasons Why You Should Setup a 24-Hour Telephone Answering Service


    Read more - 24 Reasons Why You Should Setup a 24-Hour Telephone Answering Service
    HOW TO BE A GOOD SALES CALL CENTER AGENT? banner
    October 12, 2022

    How to be a Good Sales Call Center Agent?


    Read more - How to be a Good Sales Call Center Agent?
    Call center services
    August 13, 2022

    Types Of Call Centers For Various Business Needs


    Read more - Types Of Call Centers For Various Business Needs
    Call Center Location: Mandaluyong, Philippines banner
    August 4, 2022

    Call Center Location: Mandaluyong, Philippines


    Read more - Call Center Location: Mandaluyong, Philippines
    A blog banner for Call Center Services Information You Ought to Check
    August 1, 2022

    4 Equally Important Call Center Services Questions You Have to Always Ask


    Read more - 4 Equally Important Call Center Services Questions You Have to Always Ask

    Magellan Solutions Outsourcing, Inc

    Arrow Divider Footer min

    California – USA (West Coast)

    100 Old Country Road Suite H, Brisbane, CA

    94005, United States

    Florida – USA (East Coast)

    1900 South Harbor City Blvd, (East Coast Division)

    Suite 300 Box 48, Melbourne, FL 32901

    Philippines – APAC

    PB Mezzanine Floor, Summit One Tower 530 Shaw

    Boulevard, Mandaluyong City, Metro Manila 1552

    Philippines – APAC

    8th floor, Centris Cyberpod 5 ETON Loop A, Diliman,

    Quezon City, Metro Manila 1103

    US: +1 650 204 3191
    UK: +44 8082 803 175
    AU: +61 1800 247 724
    hello@magellan-solutions.com

    Industries

    • Outsourcing for 3D Service BPO

    • Outsourcing for Insurance BPO

    • Outsourcing for Education BPO

    • Outsourcing for Legal Process BPO

    • Outsourcing for eCommerce BPO

    • Outsourcing for Mobile App BPO

    • Outsourcing for eServices BPO

    • Outsourcing for Telecom BPO

    • Outsourcing for Healthcare BPO

    • Outsourcing for Travel BPO

    • Outsourcing for HR Services BPO

    • Outsourcing for Retail BPO

    • Outsourcing for Real Estate BPO

      Call Center Outsourcing & BPO Services

      Arrow Divider Footer min
      • 24/7 Answering Service
      • Omnichannel Contact Center
      • Customer Support Outsourcing
      • Multilingual Call Center Services
      • Lead Generation Services
      • Cold Calling Services
      • Interactive Voice Response System
      • Staff Leasing
      • Back Office Services
      • Community Moderation Services
      • Virtual Assistant Services

      Quick Links

      • About Us
      • Sample Call Recordings
      • News & Blog
      • Resources
      • Our BPO & Call Center Facilities
      • Message from the CEO
      • Privacy Policy

      Associations



      Magellan Solutions Outsourcing, Inc

      Arrow Divider Footer min

      California – USA (West Coast)

      100 Old Country Road Suite H, Brisbane, CA 94005, United States

      Florida – USA (East Coast)

      1900 South Harbor City Blvd, (East Coast Division) Suite 300 Box 48, Melbourne, FL 32901

      Philippines – APAC

      PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City, Metro Manila 1552

      Philippines – APAC

      8th floor, Centris Cyberpod 5 ETON Loop A, Diliman, Quezon City, Metro Manila 1103

      US: +1 650 204 3191
      UK: +44 8082 803 175
      AU: +61 1800 247 724
      hello@magellan-solutions.com

      Quick Links

      • About Us
      • Sample Call Recordings
      • News & Blog
      • Resources
      • Our BPO & Call Center Facilities
      • Message from the CEO
      • Privacy Policy

      Industries

      • Outsourcing for 3D Service BPO
      • Outsourcing for Education BPO
      • Outsourcing for eCommerce BPO
      • Outsourcing for eServices BPO
      • Outsourcing for Healthcare BPO
      • Outsourcing for HR Service BPO
      • Outsourcing for Insurance BPO
      • Outsourcing for Legal Process BPO
      • Outsourcing for Mobile App BPO
      • Outsourcing for Telecom BPO
      • Outsourcing for Travel BPO
      • Outsourcing for Retail BPO
      • Outsourcing for Real Estate BPO

      Call Center Outsourcing & BPO Services

      Arrow Divider Footer min
      • 24/7 Answering Service
      • Omnichannel Contact Center
      • Customer Support Outsourcing
      • Multilingual Call Center Services
      • Lead Generation Services
      • Cold Calling Services
      • Interactive Voice Response System
      • Staff Leasing
      • Back Office Services
      • Community Moderation Services
      • Virtual Assistant Services

      Associations




      © Magellan Solutions, Inc. 2003 - 2023. All Rights Reserved.

      We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
      .
      SettingsI ACCEPT
      Privacy & Cookies Policy

      Privacy Overview

      This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
      Necessary
      Always Enabled
      Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
      Functional
      Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
      Performance
      Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
      Analytics
      Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
      CookieDurationDescription
      _ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
      _ga_EL2X6L0QDM2 yearsThis cookie is installed by Google Analytics.
      _gat_gtag_UA_6034499_11 minuteSet by Google to distinguish users.
      _gcl_au3 monthsProvided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
      _gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
      Advertisement
      Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
      CookieDurationDescription
      test_cookie15 minutesThe test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
      Others
      Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
      SAVE & ACCEPT
      Powered by CookieYes Logo