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Call Center Process

Your Trusted Call Center Partner

For 13 strong years, Magellan Solutions Outsourcing Inc. has been widely renowned for helping small and medium businesses deliver outstanding customer service. The company today is considered one of the “best-value” offshore outsourced call center in the Philippines, providing high-quality call.

Magellan Solutions Mandaluyong Facility center and BPO services from business answering services to 24/7 technical support. It has now expanded to non-voice solutions — legal processing, applied engineering services, medical coding and billing, medical transcription, and IVR support. Magellan Solutions is attracting large-scale organizations and SMBs from around the world, providing them with the support needed to improve their bottom-line growth. Take a look at our simple call center process. Organizations will find Magellan Solutions an ideal business partner because of its

– Flexibility
– Responsiveness to change
– Personalized client management approach

Business Development Diagram
Magellan Solutions understands full well that success is achievable when there is close coordination with its clientele. For the company, working with business customers means building long-term relationships, addressing their needs, and exceeding their expectations. The growth of Magellan’s inbound call center service is in its ability to help companies scale up, drive operational efficiency, and increase work productivity. The BPO solutions, on the other hand, help them save on technology and infrastructure, turn fixed costs into flexible costs, and bring more accountability for every work done, improves productivity, access to skilled workforce, and many more.


Magellan can help your business focus on what is important: Your business. Contact us today for a free, no-obligation consultation or call us-toll free (available from the United States, United Kingdom, Australia, and Rest of World).