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Korean Call Center Support Services

Magellan Solutions delivers the best in Korean contact center solutions for companies requiring multilingual and Korean-only customer contact support. We provide 24/7 live customer service to help you grow this year.

Creating Better Customer Experiences For Korean Customers

Many business owners have seen how steadily the Korean economy is growing and does not seem to show any signs of stopping.

It may not have been a small economy before, but it has worked hard and worked well, and it now shows how well it can do in the international market by placing big brands right up along with other big global names. Korean SMEs constitute 99% of businesses and employment. According to 2012 statistics, there are 3,351,404 small and medium enterprises in Korea. These companies employ 13,059,372 workers.

If you are an international business, you should only dive into a new market after researching it first. Studies should be conducted to see if your business would do well there. In any case, it seems feasible, and then you should see how business is done in that place. It would be best to get to the nitty-gritty. You should understand how people in that place live their daily lives because it will help you sell your product or service.

You must also know how to speak the language to address any concerns or queries directed to your business easily. Studying Korean should take you much longer than the usual language lesson. You see, with other languages, you still use the same letters to construct words and sentences. However, with this one, you must familiarize yourself with new signs and symbols seemingly alien to you. Think of it as learning the alphabet when you were in nursery school. That is how you would be able to do things. It can take some time, but it is not impossible. However, when you are fluent in the language, there may not be another excellent opportunity to enter the Korean market. If all the studies say to go and you are ready, you should plunge now.

If you are a Korean-based business, having an outsourced team care for your local customers is a desirable option and an excellent business investment.

We offer Top-Notch bilingual customer support.

Magellan Solutions Outsourcing understands your hesitation when it comes to taking the plunge. As a leading call center in the Philippines, Magellan offers Korean customer call center services, allowing business owners to manage customers effectively. The 24/7 call center and BPO company have

  • A good team of customer service agents who are skilled, experienced, qualified, and efficient when it comes to providing customer service
  • They are familiar with Korean culture and how to handle Korean customers.
  • They are very fluent in using Korean when speaking and writing.

It would be to your advantage. It is what you need to do to enter the Korean business market. Other people may go ahead and open up their doors to Korean customers. However, pushing through with a transaction can be difficult because of the language barrier. You can opt to find Koreans or people who know how to speak Korean and in-house them in your homeland. But that could be quite a difficult task, as you would have to train them, find enough space to house them, and set up shop so that these people can work their craft well. It is also crucial that you have them work Korean business hours. That should be quite a hassle, as operations would also have to adjust. However, if you choose to invest in Magellan Solutions Outsourcing Inc. and choose the company as your partner, you would not have to deal with all of that as the company already has a team of trained and skilled agents, suitable facilities, and highly technological equipment to get the job going.

Nothing should hinder you if the Korean market beckons you to join. Do not hesitate to take the plunge because Magellan Solutions Call Center is more than willing to help you out when it comes to

Magellan Solutions is a one-stop shop for everything you need to manage your customers. Call or email us for more information about our packages and our company.



Toll Free: 1 800 371 6224        US: +1 650 204 3191        UK: +44 8082 803 175,        AU: +61 1800 247 724


Toll Free: 1 800 371 6224        US: +1 650 204 3191       

UK: +44 8082 803 175,        AU: +61 1800 247 724

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    You can also contact our numbers:


    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724