- Latest Blog Updates
- Voice Problems Among Call Center Agents
A well-modulated voice is one of the best qualities of a good representative. Like singers, lawyers, teachers, and preachers, the voice is an asset — a capital that enables them to earn a living. Call center agents communicate mostly by phone, thus using their voice on a regular basis and f
Read More - Philippines VS. India: Which One Is Better In BPO Services?
There are two countries in the world that are quite known for providing effective business process outsourcing services — India and the Philippines. Businesses that are looking to outsource services from BPO companies usually go to these countries to look for
Read More - Where To Find The Best Philippine Telemarketing Call Centers
The Philippines is a well-known global destination for world-class call centers that can cater to your back office support needs. The country has a huge talent pool, many of which are graduates of business and engineering courses. It is also a perfect call center locatio
Read More - How Much Is Saved In Outsourcing To Philippine Call Centers?
The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because call centers in the Philippines are much cheaper compared to other countries, especially those in the United States a
Read More
Market Research and Survey
The most excellent way to develop your business is to obtain feedback from your target market – your customers who essentially matters the most.
Business owners need to discover what consumers think of their product or service, and get hold of their opinions of the competition. Questions like, “Would people vouch for your service to family and friends or colleagues? Are people more expected to use your product over the same offer in the market? Is your customer care good enough?” The response you get will help adjust your offering ahead of the schedule, before you introduce or make it available to public.
As a business owner, you do not have the luxury of time to focus and work on this particular task since you dedicate most of your time to more important matters. So the best way to get this done is to outsource market research and survey to a call center provider like Magellan Solutions.
Magellan Call Center provides premium mail, telephone, and online survey research for consumer and business-to-business market research surveys, and all sorts of customer satisfaction, loyalty and feedback surveys.
Our market research and survey services include
- Feedback form writing
- Survey hosting
- Survey management
- Data analysis
- Report writing
We have a team of contact center experts focused on delivering quality survey work and results on time for clients. Our services are reasonably priced and we have an eye toward long-term relationships with our clients from all over the world.
Our professional researchers along with our account managers and field representatives are very much experienced in their respective fields. Behind the research at hand, our team has a solid grasp on the business issues and the business industry in general. Magellan Solutions strives to be exceedingly receptive from the initial inquiry throughout the engagement. We are one of the leading market survey companies for full-service projects, offering excellent proficiency and extremely competitive pricing so that our clients can maximize their return of investment on research efforts.
Contact us today to request for free quote.
Contact us today for more information
- Latest Blog Updates
- Voice Problems Among Call Center Agents
A well-modulated voice is one of the best qualities of a good representative. Like singers, lawyers, teachers, and preachers, the voice is an asset — a capital that enables them to earn a living. Call center agents communicate mostly by phone, thus using their voice on a regular basis and for long periods. Being frequent […]
Read More - Philippines VS. India: Which One Is Better In BPO Services?
There are two countries in the world that are quite known for providing effective business process outsourcing services — India and the Philippines. Businesses that are looking to outsource services from BPO companies usually go to these countries to look for a good partner. These two countries are usually battling it out neck to neck […]
Read More - Where To Find The Best Philippine Telemarketing Call Centers
The Philippines is a well-known global destination for world-class call centers that can cater to your back office support needs. The country has a huge talent pool, many of which are graduates of business and engineering courses. It is also a perfect call center location because its human capital speaks English more naturally. While India […]
Read More - How Much Is Saved In Outsourcing To Philippine Call Centers?
The Philippines is one of the top countries when it comes to outsourcing and offshoring. This is because call centers in the Philippines are much cheaper compared to other countries, especially those in the United States and European countries. Though it is cheaper, the quality of work is just as good — if not better […]
Read More
