- Latest Blog Updates
- Using Lead Generation To Acquire More Opportunities For Insurance Companies
It is very seldom that people apply voluntarily for an insurance. Most of the time, insurance companies need to go where they are. For example, when Best Life Rates surveyed a number of Americans, the majority of the respondents did not consider insurance as a
Read More - The Critical Role Of Customer Service Training In Successful Customer Engagement
In business, external success begins with inner success. To develop a strong and lasting relationship with customers, you must first strengthen the camaraderie within your organization. To keep the customers satisfied, you must first create a great corpor
Read More - The Magic Words Of Excellent Customer Service
Communication is grounded on the words that we use, how we construct it, and how we deliver it. We also know that exceptional communication translates to outstanding customer service. That is because the words and phrases that we use are so powerful that it has the ability to guide or redi
Read More - Why Investors Are Attracted To The Philippine Call Center Industry
[caption id="attachment_11177" align="aligncenter" width="1234"] The Philippines is undoubtedly among the highly-coveted regions across the globe as far as business process outsourcing (BPO) is concerned today.[/caption Read More
Market Research and Survey
The most excellent way to develop your business is to obtain feedback from your target market – your customers who essentially matters the most.
Business owners need to discover what consumers think of their product or service, and get hold of their opinions of the competition. Questions like, “Would people vouch for your service to family and friends or colleagues? Are people more expected to use your product over the same offer in the market? Is your customer care good enough?” The response you get will help adjust your offering ahead of the schedule, before you introduce or make it available to public.
As a business owner, you do not have the luxury of time to focus and work on this particular task since you dedicate most of your time to more important matters. So the best way to get this done is to outsource market research and survey to a call center provider like Magellan Solutions.
Magellan Call Center provides premium mail, telephone, and online survey research for consumer and business-to-business market research surveys, and all sorts of customer satisfaction, loyalty and feedback surveys.
Our market research and survey services include
- Feedback form writing
- Survey hosting
- Survey management
- Data analysis
- Report writing
We have a team of contact center experts focused on delivering quality survey work and results on time for clients. Our services are reasonably priced and we have an eye toward long-term relationships with our clients from all over the world.
Our professional researchers along with our account managers and field representatives are very much experienced in their respective fields. Behind the research at hand, our team has a solid grasp on the business issues and the business industry in general. Magellan Solutions strives to be exceedingly receptive from the initial inquiry throughout the engagement. We are one of the leading market survey companies for full-service projects, offering excellent proficiency and extremely competitive pricing so that our clients can maximize their return of investment on research efforts.
Contact us today to request for free quote.
Contact us today for more information
- Latest Blog Updates
- Using Lead Generation To Acquire More Opportunities For Insurance Companies
It is very seldom that people apply voluntarily for an insurance. Most of the time, insurance companies need to go where they are. For example, when Best Life Rates surveyed a number of Americans, the majority of the respondents did not consider insurance as a necessity. Only three percent said they do. The good thing […]
Read More - The Critical Role Of Customer Service Training In Successful Customer Engagement
In business, external success begins with inner success. To develop a strong and lasting relationship with customers, you must first strengthen the camaraderie within your organization. To keep the customers satisfied, you must first create a great corporate culture. And finally, to ensure a meaningful customer engagement, you must first teach and expose your employees […]
Read More - The Magic Words Of Excellent Customer Service
Communication is grounded on the words that we use, how we construct it, and how we deliver it. We also know that exceptional communication translates to outstanding customer service. That is because the words and phrases that we use are so powerful that it has the ability to guide or redirect our behavior towards either […]
Read More - Why Investors Are Attracted To The Philippine Call Center Industry
Over the years, the Philippines has pulled off exceptional feat in client satisfaction and overall performance leading to great success for venturing foreign investors. Two decades after the first call center started its operation, the call center industry has flourished and developed into one of the top targets of foreign companies investing in business process […]
Read More
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