✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
Magellan Logo w Tagline
✕
Magellan Logo w Tagline Header
  • Inbound Calling
    • 24 / 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Services
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
Magellan Logo w Tagline
✕
Magellan Logo w Tagline Header
  • Inbound Calling
    • 24 / 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Services
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
✕
Blog banner for This is How Work Environment Helps Call Center Outsourcing Philippines Be The Best In Any Industry
This is How Work Environment Helps Call Center Outsourcing Philippines Be The Best In Any Industry
A blog banner by Magellan Solutions titled 3 Reasons US Firms Prefer Inbound Call Center Philippines
3 Reasons US Firms Prefer Inbound Call Center Philippines

7 Industries That Need To Outsource Customer Services

a blog banner for 7 Industries That Need To Outsource Customer Services in 2021

a blog banner for 7 Industries That Need To Outsource Customer Services in 2021

Other industries can outsource customer service and yield all of its benefits as well.

When we talk about customer support outsourcing, most businesses will immediately think of big industries such as Information Technology and Finance.

But lesser known and growing industries can also benefit from it.

In this article, we will discuss how outsource customer service solutions can help any type of industry succeed. We will also look at the go-to call centers of companies in the Philippines.

 

What Industries Should Outsource Customer Service More?

Did you know that 68 percent of US companies, especially small ones, outsource customer support services?

They see outsourced customer service centre firms as opportunities to decrease costs, improve services, and expand their business with greater flexibility. 

Large corporations, particularly those in the telecommunications industry, pioneered this trend by outsourcing customer support to contact centers in the Philippines and India.

But according to Clutch, more than a third of SMEs (37%) outsourced customer support services. Furthermore, this can be attributed to the fact that there are industries that are not outsourcing yet.

 

Here are a 7 industries we think that need to outsource more this 2021:

  1. 3D Rendering Industry

3D renderings and visualizations play a critical role to the success of any architecture or design firm. 

However, many small businesses lack the necessary resources to generate the kinds of visual work that will help them get bigger clients and create better architecture. And keeping a full-time 3D rendering artist on staff can be expensive.

Even more so, to keep up with projects, employees need to communicate constantly. But with the pandemic, that can be difficult.

This is where outsourcing 3D rendering comes in.  

Outsourcing 3D renderings allows small and medium sized firms to keep rendering artists at an arm’s length and a moment’s notice. With a BPO partner, you can have artists ready to serve your needs immediately.

Outsourcing allows you to hire people remotely. But that doesn’t mean that they will work unsupervised. BPOs have a system to ensure quality plus most of them have a QA team to enforce the highest service standard.

Here are 3D rendering service you can outsource now:

  • 3D Modelling Service
  • 3D Designing Service
  • 3D Printing Service
  • 3D Drafting Services
  • 3D Scanning Services

 

  1. Education Industry

BPOs can provide flexible, scalable, and cost-effective support to the education sector. 

Services such as contact center and back office support can help the educational institutions to be more efficient and productive. With outsourced support agents, BPOs can do functions such as lead generation, course registration and alumni database administration to expand the institution’s reach.

Basically, BPOs are attractive to entrepreneurs since they help them cut costs and innovate with technology so they can focus on their core competency: providing high-quality education. 

This is important since educational institutions at all levels are facing more obstacles to offer quality education. Challenges such as school closures owing to the COVID-19 issue to lower government financing to higher operational costs affects their stability.

Nowadays, education leaders are looking to outsource services to BPOs to help them stay competitive. 

Partnering with a BPO education provider allows educational institutions to experiment with novel approaches such as online learning and “test” or “stack” degree courses, giving students more freedom and saving more money.

Here are services you can outsource now:

  • Student Information System Management
  • Appointment Setting
  • Course Registration and Enrollment Assistance
  • Lead Generation

 

  1. Travel and Tourism

In order to create a world-class business impact, small to midsize travel companies need to overcome various challenges. 

They have to deal with competition, investment restrictions, resource management, and many more. All these things demand a lot of time, therefore, they consider BPO service as a viable solution to save time for core business functions.

So, in what way does customer care outsourcing companies and BPOs help the Travel and Tourism industry?

With services such as back office solutions and data entry, business process outsourcing helps travel companies manage enormous amounts of data and transactions. This gives them access to expert data insights. 

With the support of a dependable outsourced phone support team, travel companies may improve the efficiency of their business operations.

Even more so, BPOs can give customers of travel firms the greatest client experience by outsourcing their call centers to outsourcing service providers. 

They will be able to provide outstanding service over a variety of support channels, including phone, email, and chat.

Here are some services you can outsource now:

  • BPM Services
  • Virtual Assistant Travel Agent
  • Business Travel Outsourcing Website Services
  • Customer Care
  • Telesales
  • Fares, hotel and reservation database management

 

  1. Pharmaceutical Industry

Pharmaceutical companies are facing a lot of challenges nowadays due to pricing pressure, changing regulatory requirements, and the pandemic. 

As a result, achieving and maintaining profitable growth is becoming increasingly challenging for them.

Pharmaceutical outsourcing offers a unique solution to these problems.

By outsourcing non-core operations small and midsize pharma companies can focus on their core functions, gain access to specialized expertise, save money, and minimize attrition rates. 

Pharma outsourcing is becoming a trend in the industry. In fact, a whopping 80% of companies are open to outsourcing new services provided it helps them reduce costs.

Here are some services in the industry you can outsource:

  • Clinical Data Management
  • Clinical Data Entry
  • Pharmaceutical Auditing
  • Customer Service
  • Order Taking and Processing Management

 

  1. Insurance

Insurance business outsourcing means hiring people to do data entry, bookkeeping, and accounting for a company.

Leaders typically do this to keep up with the increasing amount of paperwork and services they are required to do on a daily basis. 

Usually, hiring a BPO yields higher efficiency and client satisfaction. That is why companies love getting them.

Anyway, insurance BPOs assist companies in collecting premiums, expanding policyholder services, processing claims and tracking down prospects to make sales.

An insurance business process outsourcing partner can be a vital part of a company’s ecosystem and can provide them with the flexibility and scalability they need to quickly capture new market opportunities.

Here are other services you can outsource now:

  • Data entry and recording
  • Policy Management
  • Commission Management
  • Insurance Agency Management
  • Claims processing
  • Accounting Services
  • Lead Generation

 

  1. Retail

Running a retail store usually requires you to know a little bit about everything. And doing a lot of jobs. 

However, you do not need to do all these as you can start delegating and outsourcing some of the chores that keep you so busy.

Sometimes outsourcing takes the form of hiring staff to handle some of your workload, or delegating more tasks to trusted employees. But even entrepreneurs who run their business entirely by themselves can outsource some of their more tedious or time-consuming jobs to part-time, external helpers.

This can open up limitless possibilities.

Outsourcing is a great way for you to find the time and resources to focus on big-picture issues in your retail business, and hopefully also free up time for a healthy work-life balance.

It also promotes scalability and stability.

Services such as lead generation and web development can improve your sales performance. And other important tasks you can outsource such as customer service can help improve your customer satisfaction rating.

Furthermore, there are other services you can outsource:

  • 24/7 Customer Support
  • Order Processing Management
  • Technical Service Outsourcing
  • Digital Marketing and Digital Support
  • Supply Chain Solutions
  • Revenue Management
  • Data Entry
  • Logistics Monitoring

 

  1. Real Estate

A BPO in real estate provides the necessary manpower to perform tasks that are needed by real estate companies. 

Real Estate is an industry that’s particularly well suited to offshoring because:

  • Real estate businesses have been quick to take up new technology, adjusting to the digital world by engaging with customers online, using advertising apps, online application and payment portals, and utilizing specialist cloud-based software.
  • They allow a lot of the work to be done at any time – not just during business hours. This is because most BPOs employ a round-the-clock outsourced support team.
  • Real estate BPO is not expensive. You do not need to pay for space or equipment anymore.

Furthermore, here are some other advantages:

  • You can have access to the best and most skilled professionals in exchange for a low price
  • You can augment your personal staffs with our agents to bring out the best outcome
  • You can immerse yourself in your core activities and produce better output without worrying about other tasks.

Here are services you can outsource under Real Estate BPO:

  • Customer Services
  • Telemarketing
  • Leasing Consultation
  • Residential Auction Staffing
  • New Home Sales and Marketing Management
  • Property Finance and Accounting Management

 

Why Do Industries Need to Outsource More, According to Research

In business, outsourcing is often considered as a complicated strategy. 

People are asking, what is the purpose of outsourcing for businesses? Well, there isn’t just one explanation, but several. And they all depend on the company’s context and needs.

Remember that outsourcing is when a corporation hires outside staff for a variety of reasons. However, the following are some of their most typical motivations:

  • Reduce and control costs of operation (this usually the main reason).
  • Improve the company’s focus.
  • Liberate inner sources for new purposes.
  • Increase efficiency for some time-consuming functions that the company may lack resources for.
  • Use external resources as much as possible.
  • Sharing risks with a partner firm.

 

Top Industries that Outsource

Now , let us look at the top industries that outsource their services to call centers.

In a recent study conducted by Clutch, they found out that small businesses most commonly outsource finance and accounting (37%), as well as IT services (37%).

Here is the breakdown:

Most Commonly Outsourced Business Processes
Industry Sector Percentage
Finance and Accounting 37%
IT Services 37%
Digital Marketing 34%
Development 28%
Human Resources 24%
Customer Support 24%

 

But there are other industries that has embraced outsourcing, here are some of them:

  1. Legal Research
  2. Manufacturing
  3. Healthcare
  4. Engineering
  5. Research & Development
  6. Banks
  7. Telecommunication
  8. eCommerce
  9. Energy and Utilities
  10. Media and Entertainment

Companies who want to be successful on a global scale and create a worldwide customer base need to have a strong support system to be successful. That is why outsourcing is an attractive solution to all of these industries.

 

Top Call Center in the Philippines

If you are looking to find the best SME-focused customer service outsourcing companies fit for your business, here is a quick table for your reference:

Company Price ($/hr) Service Focus Industry Focus
Magellan Solutions 12.00 Voice and Non-voice Various
Helpware 25.00 Voice and Non-voice Various
Dynamic Business Outsourcing Solutions 10.00 Voice Finance
Konnektors 25.00 Non-voice Various
Main Source 365 Tech LLC 50.00 Non-voice IT
First Source 25.00 Voice Various
Lambent Consulting 25.00 Non-voice Various
GlobalSky Call Center 49.00 Voice Various
CIENCE Technologies 25.00 Voice IT
Open Access BPO 25.00 Voice and Non-voice Various
Enshored 25.00 Non-voice Various
Aidey 25.00 Voice Various
Unity Communications 10.00 Voice and Non-voice Telecommunication
IdeasUnlimited 25.00 Voice eCommerce
Acquire BPO 25.00 Non-voice Various
Hit Rate Solutions 25.00 Voice Various
2ndOffice 25.00 Voice Retail
Staff Outsourcing Solutions 25.00 Voice Various
Pac Biz 9.23 Voice eCommerce
Exela 25.00 Non-voice Various
Netcast BPO 25.00 Voice Various
Bottleneck Distant Assistant 13.00 Voice and Non-voice eCommerce
Tru29 Solutions Inc. 25.00 Voice Finance
EXL Service 25.00 Voice and Non-voice Finance
Conectys 25.00 Voice and Non-voice Various
Fusion BPO Services 25.00 Voice Medical
OptimumSource 25.00 Voice Various
Premier BPO 14.00 Voice Various
Cloudstaff 10.00 Non-Voice Hospitality

 

Obviously, the ideal 3rd party customer service firm would be able to offer expertise in all industries with  both voice and non-voice services.

Based on the table above, just a few call center firms can deliver low-cost, high-quality services across a variety of industries. And that should play a huge factor before choosing the best BPO for you.

If you’re searching for a flexible BPO partner, seek for SME-focused firms that are both flexible and capable.

 

Outsource Your Customer Service with the BPO Company in the Philippines

Magellan Solutions is the only customer support service provider you need.

Magellan Solutions is a BPO company based in the Philippines that focuses on supporting small to midsize businesses. 

With over 18 years of industry experience, we offer high-quality customer service support and call center services. On top of that, we are a certified ISO 27001:2013 and HIPAA-compliant company.

At Magellan Solutions, we combine technology such as ACD, CRM, and IVR with agent skills. We make sure that they have all the necessary tools, equipment, and knowledge to serve customers. 

We believe that progress shouldn’t break your bank, so our services remain flexible and competitive.

Contact us now, and we will discuss with you how we can help your business succeed. Complete the contact form below and talk to us for free!

TALK TO US!

Contact us today for more information.

    You can also contact our numbers:


    Toll Free: 1 800 371 6224
    US: +1 650 204 3191

    UK:+44 8082 803 175,
    AU: +61 1800 247 724

    Share this:

    • Click to share on Twitter (Opens in new window)
    • Click to share on Facebook (Opens in new window)
    • Click to share on LinkedIn (Opens in new window)
    • Click to share on Skype (Opens in new window)
    • Click to share on WhatsApp (Opens in new window)
    Miguel Edosma
    Miguel Edosma

    Related posts

    A blog banner by Magellan Solutions titled Order Processing Call Center Improves 5 Steps Sales Workflow
    January 26, 2023

    These Revolutionary 5-Step Sales Workflow Improvement Boosts Efficiency


    Read more - These Revolutionary 5-Step Sales Workflow Improvement Boosts Efficiency
    A blog banner by Magellan Solutions titled Why Go To a BPO Accounting Companies in the Philippines?
    January 23, 2023

    Why Go To BPO Accounting Companies in the Philippines?


    Read more - Why Go To BPO Accounting Companies in the Philippines?
    A blog banner by Magellan Solutions titled Direct Marketing Inbound Teleservices Maintain Customers
    January 16, 2023

    Direct Marketing Inbound Teleservices Maintain Customers


    Read more - Direct Marketing Inbound Teleservices Maintain Customers
    clocks in 24 Reasons Why You Should Setup a 24-Hour Telephone Answering Service banner
    December 14, 2022

    24 Reasons Why You Should Setup a 24-Hour Telephone Answering Service


    Read more - 24 Reasons Why You Should Setup a 24-Hour Telephone Answering Service
    A blog banner for The Best Way To Outsource Data Entry
    December 9, 2022

    The Most Efficient Way to Outsource Data Entry


    Read more - The Most Efficient Way to Outsource Data Entry
    Woman writing in a coffee shop
    November 15, 2022

    Why Does B2B Sales Outsourcing Make Sense to MSMEs?


    Read more - Why Does B2B Sales Outsourcing Make Sense to MSMEs?

    Magellan Solutions Outsourcing, Inc

    Arrow Divider Footer min

    California – USA (West Coast)

    100 Old Country Road Suite H, Brisbane, CA

    94005, United States

    Florida – USA (East Coast)

    1900 South Harbor City Blvd, (East Coast Division)

    Suite 300 Box 48, Melbourne, FL 32901

    Philippines – APAC

    PB Mezzanine Floor, Summit One Tower 530 Shaw

    Boulevard, Mandaluyong City, Metro Manila 1552

    Philippines – APAC

    8th floor, Centris Cyberpod 5 ETON Loop A, Diliman,

    Quezon City, Metro Manila 1103

    US: +1 650 204 3191
    UK: +44 8082 803 175
    AU: +61 1800 247 724
    hello@magellan-solutions.com

    Industries

    • Outsourcing for 3D Service BPO

    • Outsourcing for Insurance BPO

    • Outsourcing for Education BPO

    • Outsourcing for Legal Process BPO

    • Outsourcing for eCommerce BPO

    • Outsourcing for Mobile App BPO

    • Outsourcing for eServices BPO

    • Outsourcing for Telecom BPO

    • Outsourcing for Healthcare BPO

    • Outsourcing for Travel BPO

    • Outsourcing for HR Services BPO

    • Outsourcing for Retail BPO

    • Outsourcing for Real Estate BPO

      Call Center Outsourcing & BPO Services

      Arrow Divider Footer min
      • 24/7 Answering Service
      • Omnichannel Contact Center
      • Customer Support Outsourcing
      • Multilingual Call Center Services
      • Lead Generation Services
      • Cold Calling Services
      • Interactive Voice Response System
      • Staff Leasing
      • Back Office Services
      • Community Moderation Services
      • Virtual Assistant Services

      Quick Links

      • About Us
      • Sample Call Recordings
      • News & Blog
      • Resources
      • Our BPO & Call Center Facilities
      • Message from the CEO
      • Privacy Policy

      Associations



      Magellan Solutions Outsourcing, Inc

      Arrow Divider Footer min

      California – USA (West Coast)

      100 Old Country Road Suite H, Brisbane, CA 94005, United States

      Florida – USA (East Coast)

      1900 South Harbor City Blvd, (East Coast Division) Suite 300 Box 48, Melbourne, FL 32901

      Philippines – APAC

      PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City, Metro Manila 1552

      Philippines – APAC

      8th floor, Centris Cyberpod 5 ETON Loop A, Diliman, Quezon City, Metro Manila 1103

      US: +1 650 204 3191
      UK: +44 8082 803 175
      AU: +61 1800 247 724
      hello@magellan-solutions.com

      Quick Links

      • About Us
      • Sample Call Recordings
      • News & Blog
      • Resources
      • Our BPO & Call Center Facilities
      • Message from the CEO
      • Privacy Policy

      Industries

      • Outsourcing for 3D Service BPO
      • Outsourcing for Education BPO
      • Outsourcing for eCommerce BPO
      • Outsourcing for eServices BPO
      • Outsourcing for Healthcare BPO
      • Outsourcing for HR Service BPO
      • Outsourcing for Insurance BPO
      • Outsourcing for Legal Process BPO
      • Outsourcing for Mobile App BPO
      • Outsourcing for Telecom BPO
      • Outsourcing for Travel BPO
      • Outsourcing for Retail BPO
      • Outsourcing for Real Estate BPO

      Call Center Outsourcing & BPO Services

      Arrow Divider Footer min
      • 24/7 Answering Service
      • Omnichannel Contact Center
      • Customer Support Outsourcing
      • Multilingual Call Center Services
      • Lead Generation Services
      • Cold Calling Services
      • Interactive Voice Response System
      • Staff Leasing
      • Back Office Services
      • Community Moderation Services
      • Virtual Assistant Services

      Associations




      © Magellan Solutions, Inc. 2003 - 2023. All Rights Reserved.

      We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
      .
      SettingsI ACCEPT
      Privacy & Cookies Policy

      Privacy Overview

      This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
      Necessary
      Always Enabled
      Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
      Functional
      Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
      Performance
      Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
      Analytics
      Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
      CookieDurationDescription
      _ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
      _ga_EL2X6L0QDM2 yearsThis cookie is installed by Google Analytics.
      _gat_gtag_UA_6034499_11 minuteSet by Google to distinguish users.
      _gcl_au3 monthsProvided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
      _gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
      Advertisement
      Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
      CookieDurationDescription
      test_cookie15 minutesThe test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
      Others
      Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
      SAVE & ACCEPT
      Powered by CookieYes Logo