US Companies That Outsource Jobs to Foreign Countries
How to Choose the Best Inbound Call Center Services For Your Business
There are different outsourcing setups, and they vary according to your business needs. This article will list the advantages of different outsourcing setups and discuss the optimum conditions on where and how to deploy them. Let’s get this going.
Different Outsourcing Setups and Its Advantages
Listed below are some of our outsourcing models that you may find helpful.
Third-party outsourcing is the most common delivery model associated with BPOs in the Philippines. It is the transfer of tasks to an entity outside the organization. According to a study by the Everest Research Institute, outsourcing to an offshore vendor is more affordable. This is in comparison to establishing a captive unit owned by the company.
Suitable for companies looking for short-term cost savings on one-time or test projects of low to medium complexity. This model is ideal for projects with well-defined requirements. You may choose this if demand is irregular or you cannot hire full-time employees.
Dedicated Offshore Center
Clients who want a cost-effective alternative to in-house production often use an option. Dedicated offshore centers establish a team of local professionals. This team would be working full-time for the client.
They are also called an offshore shared service. Captive centers are an in-house delivery model. The company owns some business process facilities in locations outside its principal office. As a subsidiary, it allows the company to support lower-cost offshore resources. Meanwhile, they still maintain complete control over processes.
Today, captive centers have matured into a hybrid model. These models could represent 15 to 20 percent of all work sent to offshore providers. At least 80% of the captive units in Manila alone provide voice, back-office, and IT-related services. About half of the captive units providing voice services are completely owned by a U.S. company.
Reasons to outsource to the Philippines according to our existing clients
Listed below are the advantages that our teams guarantee.
Full control of the business
With staff offshoring, you are still the boss. Outsourced staff would concentrate on operations and business projects. This would all be according to your given instructions. It is also important to remember that communication is critical. Indirect access to the team can cause language barriers, miscommunication, and cultural gaps. This may lead to poor results and even failure to meet your expectations.
Cutting operations cost
Cutting costs is one of the most common attractions. This is one of the many reasons industries decide to offshore their operations. Outsourced staff causes:
The pricing for staffing offshore is also cheaper. This is in comparison to business process outsourcing.
An offshore team in the Philippines usually consists of young individuals. Young individuals with fresh ideas, creative inputs, and solution-oriented when dealing with problems. This makes the country excel in many fields and makes us one of the top choices for outsourcing jobs.
You don’t need to waste any of your time. We set up your operations and a suitable office for your staff. We also take advantage of the time difference, offering a 24/7 working team. Even if you are resting, your business continues its operations with us.
The government has been integral to the BPO’s success in the country. It has backed the industry up for over 25 years already.
Support provided includes:
Multilingual speaking agents
The Philippines has the top spot for business English skills. This is according to GlobalEnglish Corporation. This is because at least 90% are English speakers in the country. It has become a significant advantage in the Philippine outsourcing industry. There are also many Filipinos who speak other spoken languages in the world.
Still can’t find the perfect setup for you? Let’s talk!
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