April 7, 2024
If you’re reading this, chances are your telemarketing campaign isn’t going as planned. But how can you tell if your […]
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April 7, 2024
Call Center Cost Breakdown: What Are You Spending For? Call center services are essential for most organizations. They help companies […]
April 6, 2024
Is it Time to Outsource Your Business Operations? Today, several resources are available to support and assist businesses. Business outsourcing […]
April 4, 2024
Meet the future of customer service: live chat agents! In a world where instant gratification reigns supreme, customers demand personalized […]
April 3, 2024
You know what’s mind-blowing? A live chat feature on your website could earn you nearly 50% more cash every hour […]
March 27, 2024
The question “What is technical support?” has become increasingly relevant. Did you know that nearly 8 out of 10 businesses […]
March 26, 2024
The Pros of Financial Services Call Center Outsourcing in the US Outsourcing is often related to delegating tasks outside of […]
March 25, 2024
Outsourced customer service is NOT an option anymore! It’s a MUST. Not only is it proven cost-effective, but it’s also […]
March 25, 2024
Outsourcing instead of an in-house setup has its challenges. Sales development is very different from an appointment setting. Outsourced appointment […]
March 21, 2024
Have you ever wondered why data accuracy is essential? One mistake can ruin plans. Imagine leaving a US$3.1 trillion pile […]
March 19, 2024
The back office meaning often gets overshadowed amidst the buzz of customer interactions. Do you want to experience a transformation […]
March 16, 2024
The Importance of Customer Service Outsourcing for SMEs As businesses continue to scale and expand, providing excellent customer service becomes […]
March 13, 2024
Did you know companies embrace offshoring and outsourcing to improve efficiency and cut costs? However, when it comes to the […]
March 5, 2024
There is an excellent chance that everyone reading this has at least one social media account. This shows how important […]
February 28, 2024
Contact centers initially emerged in the Philippines as major provider of front- and back-office support such as voice, e-mail, order processing, shared services and many more to global businesses.
