February 5, 2024
You know that feeling when the phone rings right in the middle of the dinner rush? It’s enough to make any restaurant owner break a […]
A strong call center team is an essential part of any successful business. The right team can make or break a business. Here are some article suggestions to help you build that team.
February 4, 2024
We’ve all been there – internet acting up, a weird charge on your phone bill, or a new device feature that makes no sense. Ugh! […]
January 11, 2024
You can only reap the benefits of outsourcing to the Philippines with a reliable call center partner. You might even have to go through multiple […]
January 5, 2024
Evaluating Call Center Pricing: A Comprehensive Guide Understanding call center pricing is crucial for businesses looking to optimize customer service without overspending. But we cannot […]
January 5, 2024
Explore the world of outbound and inbound telemarketing, from its historical roots to its current role in shaping customer relationships. Have you ever wondered […]
January 5, 2024
When done correctly, Legal Outsourcing can do you wonders. When done correctly, legal outsourcing can work wonders for your firm. This can potentially increase your […]
January 3, 2024
Are you looking for dental answering services? Why not outsource in the Philippines? The amount of work in a medical-dental clinic is tremendous. Dentists must […]
January 3, 2024
Live chat outsourcing, like many other services, has its pros and cons. Live chat outsourcing remains one of the most popular service channels to date […]
January 3, 2024
Are you considering getting an order-taking call center? Why not outsource it to the Philippines? When we say order-taking, we mean the service of recording […]
January 3, 2024
We compiled in this article what good Lead Qualification Services can provide to your profit. Businesses need sales to earn. However, not everyone is interested or […]
January 2, 2024
Let’s upgrade your business now by getting an After Hours Answering Service! You’re a proud owner of your business. You have poured your heart and […]
November 28, 2023
Mastering dispatch services is essential for seamless efficiency in business operations. 24/7 dispatch resonates continuously, like an uninterrupted symphony. Magellan Solutions can help you maintain […]
November 8, 2023
Get this: Companies prioritizing improving the customer experience see an 80% rise in revenue. Fantastic, right? Imagine your business running smoothly, offering top-notch customer support […]
November 7, 2023
Outsourcing is becoming a trend in the business world right now. Did you know that global spending on outsourcing is predicted to hit $731 billion […]
October 11, 2023
64% of business leaders affirm that customer satisfaction benefits business growth. Hence, there is a race to improve operations and customer service nowadays. Businesses […]
