Fb Pixel Guides Archives |
June 19, 2020
fintech outsourcing

Your Quick Guide To FinTech Outsourcing

  Traditional bank practices and cash handling come with a lot of challenges and inconvenience. And in 2020, going cashless is a must. The FinTech […]
September 11, 2019
call center outsourcing

Everything You Need To Know About Call Center Outsourcing

  The abundance of companies focusing on call center services tells us one thing – most companies suck in customer service. When customer satisfaction is not […]
June 18, 2019
outsourcing destinations

Don’t Know Where to Outsource? Why The Philippines is a No-Brainer

  Are you facing the dilemma of deciding where to outsource some of your non-core business activities?   The technological revolution that has been taking […]
May 29, 2019
business process outsourcing

The Comprehensive Guide To Outsourcing — What You Need To Know

  Let this outsourcing guide lay the foundation of what outsourcing is and the benefits your company can reap from it.   “Outsourcing is inevitable, […]
May 21, 2019
bpo in the philippines

The Business Process Outsourcing Industry (BPO) In The Philippines

  For years, the Philippines is one of the best BPO service providers worldwide.   Until now, both local and global businesses consider this country because […]
February 22, 2019
e-commerce customer service best practices

E-Commerce Customer Service Best Practices That The Household Goods Industry Should Follow

What does it take for the household goods industry to succeed in the online world? Aside from creating powerful marketing messages, they should also devise […]
April 6, 2018
outsourcing work provider

Philippines VS. India: Which is Better In BPO Services?

  There are two countries in the world that are quite known for providing effective business process outsourcing services — India and the Philippines. Businesses […]
July 14, 2017

How To Find And Contact The Best Call Center Companies

The abundance of call center companies is a good thing, as it gives business owners looking to work with these companies plenty of options to […]
April 18, 2017

5 Ways To Expand Your Business With BPO Services

Business expansion is always top of mind for the most ambitious and driven entrepreneurs. Whether they are managing a startup, SME, or large corporation, expanding […]
May 19, 2015

Business Process Outsourcing for SMEs: Yes or No?

  Are you an entrepreneur thinking about how to take your business to new levels of productivity? Are you looking at streamlining your current processes […]
September 6, 2011

How to Bounce Back from a Call Center Performance Mishap

As an employee of this industry, agents, managers, team leads, directors, COO’s, and sometimes CEO’s fail at some point or another. However, what makes a winner is someone who can turn failure into a success.
August 18, 2010

What call center hiring “best practices” have you encountered?

Many top providers engaged in inbound call center and outbound call center services have been employing the best hiring practices to attract the finest workforce. They understand the efficiency that comes with these practices full well, and that by integrating them into their work, they see stellar results at the earliest possible time.
August 2, 2010

You’ve been weighed: Avoid these call center résumé mistakes

At the end of the day, diligence on every person will pay big time. Companies like inbound call centers will soon find you. Do take the time and effort to enhance your résumé, and your efforts will be rewarded.