September 16, 2020
Businesses outsource their call center services to cut costs. But how can you calculate cost per call to make sure that you really save money […]
August 18, 2020
The outsourcing industry is constantly growing with more businesses globally utilizing it. Companies from Western countries, UK, Australia, and many more commonly seek help […]
August 18, 2020
These days outsourcing healthcare call center services is a necessity. It’s the bare minimum for patients who expect healthcare providers to be efficient and […]
July 22, 2020
Help desk outsourcing has long been seen as an important factor to boost customer experience while keeping cost at bay. Higher first contact resolution is […]
July 17, 2020
The global pandemic has changed millions of lives around the globe. Restriction in movement and halt in operations took a huge toll in every sector […]
July 16, 2020
As you go on with your journey in finding effective sales and marketing strategies to boost your business, you will surely discover more about one […]
July 13, 2020
Software-as-a-Service or SaaS is one of the fastest growing branches of the tech industry. More and more entrepreneurs are investing in the SaaS industry, […]
July 8, 2020
Identity theft, money laundering, and online fraud are your business’ biggest enemies. Thousands of pandemic-related fraud reports were revealed since the beginning of the year. […]
June 19, 2020
Traditional bank practices and cash handling come with a lot of challenges and inconvenience. And in 2020, going cashless is a must. The FinTech […]
June 13, 2020
Companies that outsource live chat support are at the forefront of customer service. This is because the live chat is preferred by many users […]
June 1, 2020
A small business is not meant to be small for too long. Being small does not only limit your opportunities — it makes your […]
June 1, 2020
The pandemic has swept the globe and changed the lifestyles of many. To quell this pandemic, people around the world are forced to stay […]
May 27, 2020
Telehealth services have gained overnight popularity as soon as the pandemic took over. As a result, social distancing is imposed and people are encouraged to […]
May 13, 2020
Effective data management is essential in achieving business growth. If you manage your data poorly, your business will be vulnerable to damage, and your […]
May 13, 2020
Data collection strategies play a key role in your marketing strategy. Without it, you’re missing out on opportunities to better understand your customers. The […]