BPO in the Philippines started only about 25 years ago. But the sector is now the single biggest contributor to the nation’s economy. There are more than forty BPO companies that have already built a name in the field. Entry to these is well-sought by a lot of people looking for jobs.
It has provided jobs to thousands if not hundreds of thousands of Filipinos. The BPO industry has shown the many talents of the Philippines as a country. It has leveled the field for Filipinos and gave a chance for them to fairly compete with the rest of the world.
Every year, outsourcing suppliers are setting up, or expanding their operations. This is due to the highly educated population. It is also because of our close cultural alignment to the ‘West’.
Industries that partnered with us found their dedicated 24/7 customer support team:
It is important to answer any customer query through any channel of communication. Be it through phone or live chat. This is due to the web and tech preferences of customers.
This list provides advantages on two most common services outsourced. We help you decide and sort out your company preference.
Outsourcing is an appealing idea. It saves you money, resources, and stress. But it’s definitely not a one-size-fits-all solution. So if you plan to take the plunge with outsourcing, weigh your options carefully.
Magellan Solutions will represent you in the Philippines.
Below are our guaranteed best practices for customer services:
Because of business growth, there are a lot of industries that have taken to outsourcing.
The BPO industry in the country has expanded into new alternatives over the years. You no longer have to worry about fully giving up control of your projects. Instead, you could take advantage of offshore staffing for your company. With this, you outsource a job to a team in the Philippines. Even if the team is under the Philippine BPO company, you are the only one who manages them the way you want.
Magellan Solutions help you easily build a team and grow your organization. We provide everything you need. As a BPO company, we shoulder the responsibility of managing the processes of starting a team.
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