April 1, 2013

Testimonials: How to Get Them, Where to Use Them

No one likes going into something blind; shoppers now use social media, mobile web, and any other source at their fingertips in order to inform their […]
April 1, 2013

Go Beyond Borders With A Customer Call Center

It has been said that we now live in a “borderless society”—a world where distance, time zones and the like hardly matter when doing business or […]
March 25, 2013

How Customer Service Can Help Define Your Company’s Image

It is often said you can tell one’s personality by the type of car s/he drives. A guy who drives a regular sedan like a Honda […]
March 21, 2013

Why Not Open Up That Customer Feedback Call Center?

Most businesses have always had some form of “customer feedback” channel where clients could voice their grievances, give suggestions, and the like. Contrary to the name, […]