March 25, 2013

How Customer Service Can Help Define Your Company’s Image

It is often said you can tell one’s personality by the type of car s/he drives. A guy who drives a regular sedan like a Honda […]
March 21, 2013

Why Not Open Up That Customer Feedback Call Center?

Most businesses have always had some form of “customer feedback” channel where clients could voice their grievances, give suggestions, and the like. Contrary to the name, […]
March 20, 2013

Getting Your Customers’ Feedback Shows That You Care

There are many ways to show your clients that you “care” for them. Providing warranties, setting up nationwide service centers, and of course, helping each customer […]
March 18, 2013

Image Building Via Customer Call Center

To most people, image plays a very important role. Having a positive image, especially in the world of business is key, as it tells the world […]