March 11, 2013

Magellan Call Center Expands Space To Meet Offshoring Demand

  Magellan Solutions CEO Fred Chua is citing a need for more spaces to meet the demand of global businesses that look for offshore providers for […]
March 11, 2013

Serving Hotel Customers When They Reserve? Why Not?

“A call center for my hotel?” was the perplexed reaction Mr. Sims had upon hearing the proposition being put forth at a recent Hotelier’s Conference that […]
March 11, 2013

Discounts are Great, Add Customer Service and You’re Sold

Discounts and bargains are a dime a dozen, nowadays. With what seems like a gazillion products competing for every buyer’s attention in today’s overcrowded marketplace, a […]
March 7, 2013

Answering the World—Anytime!

Do you ever dream of having clients from all over the world? Is it your desire to let the worldwide market know about your up and […]