May 21, 2019
bpo in the philippines

The Business Process Outsourcing Industry (BPO) In The Philippines

  For years now, the Philippines have been listed as one of the best countries to outsource BPO services from. It has maintained its crown […]
November 29, 2018
customer service call center

Why Does Every Bank Need A Customer Service Call Center?

If there is a partnership that can hugely benefit banks, partnering with a customer service call center is one of the best decisions that can […]
February 17, 2015

Investing In Customer Experience Is An All-Important Customer Service Trend

Customers today expect personalized experiences. If your business is focused greatly on customer service and aiming at providing great customer experience, then you should make […]
January 13, 2014

Did You Know: Proper Customer Care Training Equals Success

Regular followers of our blogs may know by now how we keep emphasizing, in fact pounding, about the importance of customer care in any business […]
August 19, 2013

Here are a Couple of Rules for Better Customer Service

We all live by certain rules. Whether it be at home, at work, or on the road, such rules are there to try and keep […]
May 10, 2013

Make Your Clients Feel Like Winners With Customer Service

Have you ever won anything from a raffle? Was it a gift check for your next shopping spree? Or a new car, perhaps? Never mind […]