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Toll Free: 1 800 371 6224 | US: +1 650 204 3191 | UK: +44 8082 803 175 | AU: +61 1800 247 724 | Philippine Local No: 63-2-83966000

Insurance Back Office Support Tasks You Need to Outsource this 2024

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Why Insurance Outsourcing Is A Smart Option

By Magellan Solutions

Updated on June 11, 2024

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Who Needs Insurance Outsourcing?

Outsourcing is an effective business solution for most industries. Especially those that want to reduce costs and remove tedious, repetitive tasks. Outsourcing is your top pick for simple back-office tasks to complex accounting. InsuranceBPO projection within 2020-2027 is at $8.3 billion.


Insurance Outsourcing Service Providers Offer

For the insurance sector, outsourcing is a viable solution. Insurance BPO providers can provide talents and knowledge in insurance matters. They can also offer tailor-fit services that can support your insurance company.

The core objective of insurance companies is to establish a global niche. To achieve exponential growth. This means an increase in productivity and client portfolios. This also means clerical tasks piling up.

But you don’t want your in-house employees tied down with clerical assignments. Instead, they must focus on core business efforts to maintain the increase in your firm.


Insurance Specialists

This is for your claims management. They can settle insurance claims within a short period.

Document Specialists

An outsourced staff can process your document management for insurance claims.

Data Entry Specialists

This is to create a more efficient and accurate customer database. Data entry work processing is efficient and precise.


Data Mining Specialists

Growth in your customer database will provide you with a better service projection. Through this technique, you can discover various valuable patterns. You can now identify risk factors and predict profits, losses, and claims.

As well as customer-level analysis, sales, marketing, and financial analysis. Adding to that is to predict fraudulent claims.

The goal is not to replace existing staff. But to optimize their performance with the help of an outsourced team. These staff can provide impeccable support to your insurance company.


Benefits Of Insurance Outsourcing Service Providers


Variety Of Services

BPO companies can offer services to an insurance company. One example is to speed up your billing services. Your outsourced provider can send your clients electronic bills.

This makes it easy for them to settle premium balance services. They can also integrate your preferred payment channels as a vital customer engagement point.


Access To Proficient Staff

BPO vendors are diversifying to maintain their share in the BPO global market. Thus, it is an intelligent move to upskill their employees on relevant competencies that are marketable to the clients.

Which your insurance company can take advantage of. You can look for BPO companies with staff that have financial backgrounds. I have experience in handling insurance-related matters.


Access To the Latest Technology

The BPO industry is a competitive business. They use the latest technology to deliver quality results. Among them is the claims management software. Using this software, it can reduce manual workflow and human interaction.

It also automates information exchange between your insurance company and clients. This software can integrate with MS applications like Word and Excel.


Professional Handling of Taxation and Payroll Process

Outsourced agents can handle both tax and payroll requirements well. In turn, the insurance companies do not miss tax deductions. Legal penalties are also minimized or reduced to none at all.


Helps To Cut Fraud

Outsourcing companies send weekly accurate checks and balances. This is useful in fraud prevention. You can outsource services to handle different accounting tasks and financial reports.

This prevents a sole person from handling all your records and financial statements, which might put your insurance company at risk.


Accounting For Insurance Companies In the Philippines

BPO companies that cater to insurance firms focus on high-value tasks and core processes. One of these core processes is accounting for insurance companies.

Hiring offshore accounting services for insurance companies can optimize core operations. Accounting requires excellent expertise, time, and effort to keep efficiency.

Which outsourcing’s best value proposition? A vast talent pool of experts for any field. In this case, we are accounting for insurance companies.


Magellan Solutions Is Your Accounting Service Provider

We focus on high-value financial processes that can help your insurance business. Fifteen years in the BPO industry qualifies us to deliver impeccable accounting services.

We are compliant with ISO 27001:2013 and HIPAA-compliant. You can ensure data security when you outsource with us.

Give us a call for a free 60-minute business consultation.


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      Why Insurance Outsourcing Is A Smart Option

      Magellan Solutions

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