An airline's revenue accounting team audits the tickets your agency issues, and bills you for what it finds. Our airfare auditing and fare filing team runs those checks first — negotiated and net fares loaded as the contract says, fare rules checked in the PNR before issue, and tickets, reissues and refunds audited after. Errors turn up in your queue, not on an ADM.
Airfare Auditing & Fare Filing
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At a Glance
| Best For | Travel agencies and host agency networks, airline consolidators, travel management companies, and online travel agencies — anyone issuing tickets or holding airline fare contracts. |
| Core Support | Negotiated, net and private fare loading; loaded-fare audits against the contract; pre-ticketing fare rule checks; post-ticketing, reissue and refund audits; and ADM review. |
| Delivery | Philippines-based fare and ticketing specialists working in your GDS, fare management tools and mid-office system, under your credentials and access rules. |
An ADM Is a Fare Error Somebody Else Found
Most agency debit memos trace back to something checkable. A booking class the fare did not allow. A reissue priced on the original rules instead of the new ones. A tax or commission that does not match the ticket. A net fare loaded at the wrong level. The airline's audit finds it after the traveler has flown — by then the margin is gone and the memo is due.
The other expensive error never arrives as a memo. A corporate client with a negotiated fare is sold the public one, because the contract was never loaded or quietly expired, and the client notices first.
Both are the same problem: fares nobody checked against the rules and the contract they were meant to follow.
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What the Fare Team Checks
Fare management requires accurate information from the moment a fare is loaded to the moment a ticket is audited. Our specialists support travel businesses with fare reviews, data validation, discrepancy identification, filing assistance, and ADM review while working within your established systems and procedures.
Works Inside the Systems You Already Use
No disconnected fare records. No unnecessary re-entry. No fragmented booking workflows.
Our travel operations specialists work within your existing GDS, fare management tools, ticketing systems, ARC or BSP memo portals, and other approved operational environments. Teams follow your procedures for fare validation, filing, ADM review, discrepancy handling, ticketing support, and escalation.
This keeps fare-related activities connected to the appropriate booking or operational record instead of requiring your internal team to manually reconcile information across multiple systems.
Customer-facing booking support — inquiries, itinerary changes, and cancellations — is handled by our travel agency outsourcing team.
Ticket issuance, queue management and document processing sit alongside this work in our travel back office outsourcing service.
Why Travel Businesses Outsource Fare Operations
Fare-related processes require attention to detail and consistent review. Travel businesses may manage large volumes of bookings across multiple airlines, destinations, fare types, booking classes, and distribution channels.
Maintaining enough internal staff to review every fare record, filing activity, and reservation detail can increase operational costs. Limited capacity can also result in delayed reviews, unresolved discrepancies, and additional pressure on ticketing teams.
Outsourcing fare auditing and fare filing gives travel businesses access to dedicated specialists who can handle fare loading, ticket reviews, and ADM checks while internal teams concentrate on complex travel operations, customer relationships, supplier coordination, and revenue-generating activities.
Compliance and Data Security, Built In
Fare auditing and fare filing operations can involve passenger information, reservation records, ticketing details, fare data, negotiated fare contracts, payment-related information, and other sensitive business information. Magellan Solutions follows documented security, confidentiality, access-control, and business-continuity practices designed to protect information handled by our travel operations teams.
Magellan holds ISO 27001 and PCI-DSS certifications supporting recognized standards for information security and payment card data protection. See our certifications.
![Controlled Data Access icon](https://www.magellan-solutions.com/wp-content/uploads/2026/07/controlled-data-access-security-icon-transparent.png"){kind=icon}
Network and IT infrastructure sits in secured, IT-only locations. Workstations and servers are password-protected across access levels, while physical data-entry points are disabled to help prevent unauthorized information transfer.
Every employee signs a confidentiality agreement before job assignment. Access to passenger, reservation, fare, ticketing, and airline contract information is limited to the teams responsible for the account.
Continuous data backup, off-site copies, backup-center planning, and power-blackout protection help maintain fare auditing, fare filing, and ticket audit operations when unexpected circumstances affect normal business activities.
Who We Support
Don't see your business type? Our fare workflows can be customized around your fare processes, GDS environment, airline contracts, ticketing procedures, and quality controls.
Our Onboarding Process
Requirements Setting
Recruitment
Agent Training
Campaign Incubation
Campaign Go Live
Frequently Asked Questions
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Toll Free: 1 800 371 6224
US: +1 650 204 3191
UK: +44 8082 803 175
AU: +61 1800 247 724
