Best Customer Service Tools for Your Shopify StoreBest Customer Service Tools for Your Shopify StoreBest Customer Service Tools for Your Shopify StoreBest Customer Service Tools for Your Shopify Store
  • Inbound Calling
    • 24 7 Answering Service
    • Virtual Receptionist Service
    • Phone Answering Service
    • Customer Support Outsourcing
    • Outsourced Technical Support
    • Omnichannel Contact Center
    • Multilingual Call Center Services
  • Outbound Calling
    • Telemarketing Services
    • Lead Generation Services
    • Appointment Setting Services
    • Cold Calling Services
    • Outsource Telesales
    • Market Research Services
    • Survey Processing Services
  • BPO Services
    • Accounts Receivable Services
    • Accounts Payable Services
    • Back Office Services
    • Call Center Outsourcing Services
    • Certificate Intelligent Document Processing
    • Community Moderation Services
    • Data Management Services
    • Debt Collection Services
    • Loan Processing Call Center
    • Outsource Form Processing Services
    • Recruitment Process Outsourcing
    • Staff Leasing Services
    • Virtual Assistant Services
  • Industry
    • Healthcare BPO Support Services
    • Legal Outsourcing Services
    • BPO Real Estate Services
    • Insurance BPO Services
    • Retail Outsourcing Services
    • eCommerce Outsourcing Service
    • Mobile App Customer Support
    • HR Outsourcing Services
    • 3D Rendering Services
    • Travel Outsourcing Services
    • Telecom BPO Services
    • Education Process Outsourcing
    • eServices Call Center
  • Content Hub
    • Blog
    • Resources
  • About Us
    • Facilities
    • Sample Recordings
    • Message From The CEO
    • Management Team
  • Contact Us
  • #1 SME Call Center Services and BPO Outsourcing Provider in the Philippines
    • Board of Directors
    • Company Overview
    • 24/7 Reservations Call Center
    • Accounting and Finance Operations
    • Applied Engineering
    • Computer Aided Drafting Service (CAD)
  • About Us
    • Application Sent
    • Blog
    • BPO Solutions
    • Accounts Payable Processing
✕
A blog banner by Magellan Solutions titled Virtual Receptionist Service: Common Questions in Business Owners' Mind When Outsourcing
Common Questions About Virtual Receptionist in Business Owners’ Mind When Outsourcing

Best Customer Service Tools for Your Shopify Store

US Opting For Patient Care Services Telemarketing

Best customer support tool for your shopify store

What are the Best Customer Service Tools for Your Shopify store?

After establishing your eCommerce store like Shopify, the very first thing to look for is a customer support tool. This reverts back to customer inquiry faster and is used to boost your overall revenue. Here are the best customer service tool for Shopify we have gathered so you can decide which is best for you.

When it comes to better customer support, there are many things to take into consideration. One of the most important parts of the puzzle is which customer support application to make the support process easier.

There is a multitude of Shopify Helpdesk apps that are available on the marketplace. All these are delivering instant seamless support to your customers.

UVdesk 

UVdesk is an open-source helpdesk tool. It provides more personalized automated support for the internal and external processes and integration. When a customer inquires about the process, UVdesk sends an automated notification email to both customers and agents with ticket links and email messages. This helpdesk tool does not only cater to Shopify but also other channels such as Magento, Amazon, Flipkart, Newegg, Etsy, and a whole lot more. 

Zendesk

Allows customer interactions across phone, chat, email, social media, and any other channel. This helps to enhance a better customer experience and save time by automating overall internal business flow. As a result, Zendesk can solve customer service tickets faster by having access to relevant customer data. It’s used by more than 200,000 customers counting among them companies from Fortune 500.

Re: Amaze

Provides a powerful dashboard for customer support, sales, and marketing. It is not the ticket-based type of tool that does everything you can think of and a lot of things you don’t want. Reamaze has a multichannel configuration like Zendesk. It is the perfect live chat-oriented software developed for SMEs.

Customer Guru

Perfect fit for smaller companies wanting to build their customer service around customer feedback survey tools. Works well with Shopify POS
and is useful for eCommerce stores. Furthermore, it allows integration with Facebook Ads and Google Adwords functionality. It also allows a Free trial to explore the feature more. It’s main feature is their integration with NPS score which measures customer satisfaction and predicts business growth. 

Gorgias

Gorgias recently rolled out Shopify helpdesk making this software an integrated customer service software. This new piece of user-friendly customer support software reduces ticket first response time and will surely increase customer satisfaction. You can interact from your various customer channels such as email, live chat, social media, voice, and SMS.  

 

What you can expect when you outsource ecommerce call center with Magellan Solutions

As successful as Shopify already is, they are still bound to encounter the limits of what they can do just by themselves. That’s why we want to get to know the company’s objectives. Then we can move forward and create a tailor-made logistical solution. With this, Magellan Solutions puts customers first. Our fulfillment processes are a guaranteed perfect match. We always meet the needs and expectations of both consumers and clients.

Have you decided to outsource ecommerce development? Be sure to hire a competent team of designers and developers who can easily tweak your site.

Magellan Solutions offer the following for your websites:

  • Images and Artwork
  • Marketing Support
  • Copy and Content Creation
  • Customer Support
  • Administrative Tasks
  • Shipping & Fulfilment
  • Financial Duties

 

Outsource ecommerce customer service today!

Our employees are both office-based and an at-home workforce. Both provide call center staffing models. We are also familiar with best customer service tool for Shopify.

Even from an at-home setup, we still see to it that the agents promote quality work by monitoring their task progress.

Our agents provide you with the best experience of eCommerce customer service outsourcing. They create a team of competent designers and developers who can easily tweak your site. As a result, we assure you that we provide the best feedbacks from customer experiences with you.

Fill up the form below and be a successful e-commerce entrepreneur today!

TALK TO US!

Contact us today for more information.

 

    You can also contact our numbers:

    Toll Free:1 800 371 6224
    US:+1 650 204 3191

    UK:+44 8082 803 175,
    AU:+61 1800 247 724

    Share this:

    • Click to share on Twitter (Opens in new window)
    • Click to share on Facebook (Opens in new window)
    • Click to share on LinkedIn (Opens in new window)
    • Click to share on Skype (Opens in new window)
    • Click to share on WhatsApp (Opens in new window)
    Yelyna
    Yelyna

    Related posts

    A blog banner by Magellan Solutions titled Virtual Receptionist Service: Common Questions in Business Owners' Mind When Outsourcing
    June 9, 2022

    Common Questions About Virtual Receptionist in Business Owners’ Mind When Outsourcing


    Read more - Common Questions About Virtual Receptionist in Business Owners’ Mind When Outsourcing
    June 8, 2022

    Why Outsource to a Multilingual Call Center in the Philippines


    Read more - Why Outsource to a Multilingual Call Center in the Philippines
    Inbound Customer Service Yields Customer Engagement Solutions banner
    March 23, 2022

    Inbound Customer Service Yields Customer Engagement Solutions


    Read more - Inbound Customer Service Yields Customer Engagement Solutions
    A blog banner by Magellan Solutions titled Customer Service Outsourcing: Is It Important For SMEs?
    March 16, 2022

    Customer Service Outsourcing For SMEs: Is It Important?


    Read more - Customer Service Outsourcing For SMEs: Is It Important?
    healthcare call center services
    March 3, 2022

    6 Reasons to Consider Healthcare Application Outsourcing Services


    Read more - 6 Reasons to Consider Healthcare Application Outsourcing Services
    blog banner Adapting To Online Brand Presence With Eservices Call Center by magellan solutions
    December 19, 2021

    Adapting To On Online Brand Presence With Eservices Call Center


    Read more - Adapting To On Online Brand Presence With Eservices Call Center

    Magellan Solutions Outsourcing, Inc

    California – USA (West Coast)
    100 Old Country Road Suite H, Brisbane, CA 94005, United States

    Florida – USA (East Coast)
    1900 South Harbor City Blvd, (East Coast Division) Suite 300 Box 48, Melbourne, FL 32901

    Philippines – APAC
    PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City,
    Metro Manila 1552

    Philippines – APAC
    8th flr, Centris Cyberpod 5
    ETON Loop A, Diliman,
    Quezon City,
    Metro Manila 1103

     

    US: +1 650 204 3191
    UK: +44 8082 803 175
    AU: +61 1800 247 724
    hello@magellan-solutions.com

    INDUSTRIES


    Outsourcing for Legal Process BPO

    Outsourcing for HR Services BPO

    Outsourcing for eCommerce BPO

    Outsourcing for Real Estate BPO

    Outsourcing for 3D Service BPO

    Outsourcing for Mobile App BPO

    Outsourcing for Healthcare BPO

    Outsourcing for eServices BPO

    Outsourcing for Education BPO

    Outsourcing for Insurance BPO

    Outsourcing for Telecom BPO

    Outsourcing for Retail BPO

    Outsourcing for Travel BPO

    CALL CENTER OUTSOURCING & BPO SERVICES


    24 7 Answering Service

    Omnichannel Contact Center

    Customer Support Outsourcing

    Multilingual Call Center Services

    Lead Generation Services

    Cold Calling Services

    Interactive Voice Response System

    Staff Leasing

    Back Office Services

    Community Moderation Services

    Virtual Assistant Services

    QUICK LINKS

    About Us
    Sample Call Recordings
    News & Blog
    Resources
    Our BPO & Call Center Facilities
    Message from the CEO
    Privacy Policy

    ASSOCIATIONS

    Black and white Supplier Clearinghouse CPUC Certification Logo
    black and white philcall logo
    black and white Philippine Australia Business Council logo
    Black and white IBPAPlogo
    Black and white CCAP logo

    We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept”, you consent to the use of ALL the cookies.
    .
    SettingsI ACCEPT
    Privacy & Cookies Policy

    Privacy Overview

    This website uses cookies to improve your experience while you navigate through the website. Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. We also use third-party cookies that help us analyze and understand how you use this website. These cookies will be stored in your browser only with your consent. You also have the option to opt-out of these cookies. But opting out of some of these cookies may have an effect on your browsing experience.
    Necessary
    Always Enabled
    Necessary cookies are absolutely essential for the website to function properly. This category only includes cookies that ensures basic functionalities and security features of the website. These cookies do not store any personal information.
    Functional
    Functional cookies help to perform certain functionalities like sharing the content of the website on social media platforms, collect feedbacks, and other third-party features.
    Performance
    Performance cookies are used to understand and analyze the key performance indexes of the website which helps in delivering a better user experience for the visitors.
    Analytics
    Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics the number of visitors, bounce rate, traffic source, etc.
    CookieDurationDescription
    _ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also keeps track of site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognize unique visitors.
    _ga_EL2X6L0QDM2 yearsThis cookie is installed by Google Analytics.
    _gat_gtag_UA_6034499_11 minuteSet by Google to distinguish users.
    _gcl_au3 monthsProvided by Google Tag Manager to experiment advertisement efficiency of websites using their services.
    _gid1 dayInstalled by Google Analytics, _gid cookie stores information on how visitors use a website, while also creating an analytics report of the website's performance. Some of the data that are collected include the number of visitors, their source, and the pages they visit anonymously.
    Advertisement
    Advertisement cookies are used to provide visitors with relevant ads and marketing campaigns. These cookies track visitors across websites and collect information to provide customized ads.
    CookieDurationDescription
    test_cookie15 minutesThe test_cookie is set by doubleclick.net and is used to determine if the user's browser supports cookies.
    Others
    Other uncategorized cookies are those that are being analyzed and have not been classified into a category as yet.
    SAVE & ACCEPT
    Powered by CookieYes Logo