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Why Are We The Customer Service Outsourcing?
The cost when you hire a virtual assistant
Basic administrative tasks cost around $15-25 per hour. Meanwhile, you pay customer service executives $25-30 for an hour. For more complex tasks, the expected salary would reach at least $50.
An experienced assistant may charge more. Their years of expertise do not come cheap anymore. With more years of experience, the higher their expected salary is.
Pretty expensive both for start-ups and big companies. Why waste your budget when you can get the same quality services at a cheaper price?
Outsource to one person or a dedicated team for a personal touch.
What is virtual administrative assistant
These VA’s are also known as general virtual assistants . They are like your office secretaries. Most business holders cannot keep up with all the demands at their office. VA’s can help in many ways. They manage and work on:
- Emails
- Calendars
- Making reports
- Presentations
- Setting appointments
Virtual secretary for Amazon
If you are selling products or services online on Amazon, then, Amazon virtual assistants will do their job for you.
Below are the usual tasks that an amazon virtual secretary achieves for you:
- Amazon competitor analysis and market research
- Customer service
- Amazon Inventory management
- Amazon listing creation and optimization
- Order processing
- Website Designing/Development/Management, and much more.
- Unlimited global market
Find a virtual assistant at Magellan Solutions
As long as you are in the business, you will definitely need a virtual assistant . Hiring VA’s are being considered especially with the technology developments.
Creative projects
A creative VA has already invested time in learning many programs. Learning Photoshop or Lightroom takes time and effort. Even free graphic programs like Canva take time to understand and navigate.
Website Design
Websites have become the new business cards. Assistants are tasked to customize these and attract new partnerships.
Social Media
Come up with new ideas to produce original content through social media. This helps in marketing the product or service.
Logo and Brand Design
Having a strong brand and logo will differentiate your business from the rest. It would serve as the symbol of your success in the industry.
Create Marketing Materials
Without marketing, nobody can ever learn about how they can enjoy working with you. VAs are tasked with one of the heaviest tasks. Selling the output of what you have worked hard for.
Blogging
Hire an assistant who knows the ins and outs of optimizing blog content for SEO. Better yet, hire a writer and have your assistant work with them for content.
Technical help
Tech VA focuses on the website. They keep it up to date and troubleshoot issues. Additionally, they input the content created where it needs to be and formats it. They optimize it for the platform it’s on.
Bookkeeping
For business owners, the whole process of payroll processing can be too troublesome. It takes time to go through all the details and work out the computations.
Magellan Solutions have a useful payroll processing system. If you wish to have your own payroll system implemented, that should not be a problem.
Online research
They focus on internet-based research and data compilation for various client objectives.
Market research provides an excellent way to develop your business. They get feedback from consumers. Researchers also provide insights into the current demands and preferences of targets. It also allows industries to see emerging trends.
Magellan Solutions provides premium B2C and B2B solutions for market research.
Data entry
Business owners assume that data entry tasks are not necessary. But it is a process considered that consists of data management. This is a necessary process in having an electronic database. Businesses can develop a database that contains information relevant to their enterprise.
Customer support
Customer support applies the principles of customer service in helping customers. They solve problems and make decisions. Also, they function as part sales, part tech support, and part customer success.
Magellan Solutions offers help desk services to all kinds of businesses. We have responsive and round-the-clock help to customers.
Social media management
It became important to understand that social media would be a good place to get in touch with customers.
Social media management revolves around content moderation and social media customer care. Various online platforms are being used to advertise businesses. It is an emerging business marketing strategy that has been showing good results.
Magellan Solutions offers outsourced social media management services. We help establish a solid customer base and build loyal brand advocates.
There’s a reason why a lot of businesses outsource to places like India and the Philippines.
Paying outsourced assistants offer a cut-priced bargain along with quality service. You’d be paying a fraction of the price than hiring a virtual assistant from the Western world.
Contact us today and get the most trusted secretaries!
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