November 12, 2013

Make Your Customers Your Number One

Number One: This is what every business aspires to become. Yes, it is no secret that everyone that goes into business wants to lead his or […]
November 7, 2013

Why Not Get Personal With Reservations?

We’re so caught up in getting a gazillion things done that we tend to overlook some very important aspects of life. Ensuring smooth business operations—such as […]
November 4, 2013

Caring For Customers In Need—Even If They Aren’t Yours

Picture this: one day, a customer, Mr. Smith, calls up your customer care hotline to inquire if he can have his watch serviced at your store. […]
October 21, 2013

Acting on Customer Feedback is the Best Kind of Service

So you have gotten to know your customers better. Add to that, you have taken steps to look at how they feel about your various products […]