September 2, 2013

Why is Customer Care Important? The Whole World is Watching

The concept of customer service is as old as man himself. Well, okay, maybe not as old as humanity and creation, yet the whole idea of […]
August 19, 2013

Magellan Solutions CEO Joins Philippine Business Delegation Visits To Australia and New Zealand

Magellan Solutions’ Chief Executive Officer Fred Chua joined top government officials and businessmen for the joint state visits of President Benigno S. Aquino III to New […]
August 19, 2013

Here are a Couple of Rules for Better Customer Service

We all live by certain rules. Whether it be at home, at work, or on the road, such rules are there to try and keep order […]
August 12, 2013

How to Go Above and Beyond the Call of Customer Service

Nowadays, it’s not uncommon for companies to buzz about customer service. In fact, almost all companies, whether big or small, have put in place one form […]