October 8, 2018
outsourcing tech support in the Philippines

How Outsourcing Tech Support In The Philippines Helps You Avoid Legal Challenges

With the rise of the internet, technologies, and gadgets included, the government saw the need to create new laws and regulations to protect the people […]
May 25, 2018
customer service training

The Critical Role Of Customer Service Training In Successful Customer Engagement

In business, external success begins with inner success. To develop a strong and lasting relationship with customers, you must first strengthen the camaraderie within your […]
December 1, 2017

The Role Of Technical Support In Improving The Customer Experience Rate Of Mobile Companies

Technical support has got to be that area of IT businesses that they cannot do without. The provision of technical support — and the quality of […]
February 23, 2015

Investing In Right People Translates Into Great Customer Experience

Many business owners can tell you that you would need to invest in the right people or workers to help your business achieve what you […]
July 8, 2013

Get Personal—It’s Excellent Customer Service

Have you ever felt like a mere “number”? More specifically, do you often feel like you’re simply being attended to simply because you’re part of […]
April 1, 2013

Go Beyond Borders With A Customer Call Center

It has been said that we now live in a “borderless society”—a world where distance, time zones and the like hardly matter when doing business […]