What Does 1-10-100 Mean For Data Entry Errors

Why Data Entry Errors 1-10-100 Is A Good Rule of Thumb for Startups and SMEs 

 

Data entry errors are inevitable when the human factor is at play. Humans are bound to make a mistake. No complex reasons, but such is the truth. 

 

Probability of Inaccurate Data Entry

 

Data Entry Technique	Percentage
Into Simple Spreadsheets	18%-40%
Into Complex Spreadsheets	100%

 

This study found that humans are bound to make more mistakes when doing repetitive tasks like data entry. As said above, this is inevitable.

More industries, from law enforcement to SMEs, transferred from paper trail to digitization. This maximizes innovation and technology and safeguards their data and information. As well as for easy retrieval of data and processing. 

Because of these reasons, data entry has become an in-demand job in recent decades. Lots of industries rely on this job to ensure the accurate transfer of data from other various forms into one accessible database. 

However, as human error is a fact of life, this job market and the industries that rely on this are plagued by challenges that result from inaccurate data entry.

 

Is There An Industry Accepted Data Entry Errors Rate?

 

Now this is a tricky question. Some would insist that 30% is the industry accepted for inaccurate data entry or good enough. This error rate is not enough to cripple a business or an organization. 

But the bad news here is an error is still an error and could pose a potential risk that this industry-accepted percentage is not applicable across all sectors.

To illustrate, Amazon servers hosting Netflix, Tinder, Airbnb, Reddit, and IMDb crashed and shut down these websites for five hours. The reported loss was an estimated $150 million in revenue. At the same time, U.S. financial services lost $160 million.  

The error is the incorrect entry of a single-line command. Imagine this, 70% of the overall data entry work is accurate, and this mistype of order only covers 30%. Still, the loss is a considerable drawback. 

Such an example is why there is an ongoing debate regarding the industry-accepted margin for error. No industry is born, but everyone must strive for the highest accuracy. 

 

Data Entry Errors: Why 1-10-100 Escalation Is A Good Rule of Thumb for SMEs 

 

A bad practice becoming a norm for startups and SMEs is that they do not emphasize data entry work. This is understandable as you would instead invest your money in things to improve your product and services. 

You may think you are not as big as Amazon and cannot lose much money with a simple data entry error. That investing resources for data entry work is not worth it. 

According to George Labovitz and Yu Sang Chang, proponents of the 1-10-100 Rule of Escalation, such is a fallacy. 

Their 1992 study illustrates that inaccurate data entries multiply exponentially according to the stage at which they are identified and corrected. 

This means you can spend $1 for the initial checking of data entry; it could increase by $10 to correct the error in the batch. Then this mistake could cost $100 plus other factors affected by it. 

These factors are various issues about customer retention, loss of sales, reimbursement costs, and brand damage. 

The opposite is also true about this scenario. As the adage goes, wrong input means lousy output. Good input means sound work. This rings true for data entry.

 

How To Reduce Human Error in Data Entry

 

Outsourcing data entry work is still the best choice for any business, especially for SMEs, as this strategy saves money, time, and hassle. 

Though repetitive and may sound boring to some, data entry is still a critical day-to-day operation across industries. For the outsourcing industry, they capitalize on the sophisticated combination of human intelligence and technology to deliver the best data entry services.

Operational automation is the fancy word when it comes to data entry services. You may think automation and the latest use of software to ensure accurate data entry is just like that. Some outsourcing providers could pepper you with these words on their proposals.

These providers are not telling you that humans still man most data entry positions. Manual data entry by humans is an essential factor for this service. But the more humans there are in this operation, the higher chance of human error. 

Are we saying let’s remove humans to evade inaccurate data entry? No. You must understand that reducing data entry inaccuracies requires synchronizing humans and technology.

Look for a data entry outsourcing provider that does the following steps to promote data accuracy:

1. Trained data entry employees on the importance of data
2. Provides a good working environment to encourage focus
3. Do not overload staff with data entry work more than they can handle
4. Prioritize accuracy over speed
5. Use software tools to automate the process
6. Quality assurance for data accuracy

You may think you do not have to concern yourself with this information, but that thinking could lead to costly losses for your business. 

 

How Quality Assurance Reduces Inaccurate Data Entry

 

It would be best to understand how quality assurance works in data entry as a business owner. These are vital points to remember when outsourcing your data entry tasks to a third-party provider. 

You can use this as a jump board to ask your provider. Keep these things in mind when you do so:

1. QA can identify primary sources of inaccuracies and points of entry errors
2. QA uses data profiling analysis to ensure accuracy and completeness
3. QA has a system in place to reduce data redundancy and useless data
4. The provider has standardized data entry processes
5. The provider has progress monitoring techniques to improve data entry processes
6. The provider uses data entry automation tools

 

Common Types of Data Entry Errors

 

Efficiency and accuracy are the game’s name for data entry. But fatigue and slip-ups could result in occasional errors. Here are common mistakes in data entry:

1. Transcription Data Entry Errors

This happens when information input occurs in the wrong way. This is more common in transcribing words than in numerical data. Errors include typos, repetition, and deletion. 

2. Transposition Data Entry Errors

This is when information input happens in the wrong order. More common in numerical data than in words.

These two could be simple, but what we’ve discussed above could result in potential losses. It is good to remember that correction of inaccurate data entry takes time and resources. Prevention is always better than cure. 

 

When Does Outsourcing Data Entry Work Good For SMEs?

 

Startups and SMEs are in a constant battle between business improvement and outsourcing repetitive tasks. In reality, striving to achieve data accuracy is suitable for SMEs. Why? You are yet to gather tons of data and information. 

This is an excellent time to leverage outsourcing data entry to ensure you build your database well. Error-free and accurate. 

The best time to outsource data entry is when your in-house team suffers from the following:

1. High Error Rate

This result may be due to a lack of data entry training, illegible handwritten forms, failure to understand the context, etc. 

Outsourcing providers address this by pulling up samples from a certain period and doing a query for verification. They use a 1% error rate benchmark for a specific data set. Higher than that requires immediate correction.

2. Slow Turnaround Time

From paper documents to spreadsheets or word processors, keystrokes vary from 10,000 to 15,000/hour. Image capturing is slightly faster than digitizing a file. For transcription data entry work, context is also essential. 

Outsourcing providers use OCR and ICR to transport image or paper documents faster into electronic data. 

3. Lack of Personnel to Quality Check

The in-house data entry team requires a QA manager to ensure accuracy. This means you need to hire additional help to vet your manual data entry tasks. Quality check is essential in ensuring you only have the best information. 

Outsourcing providers have QA teams that they could assign to data entry personnel for your business. Some of the steps they do is a double entry system to eliminate erroneous data entry. 

4. Spike in Data Entry Volume

Seasonal spikes in managing data entry work could cripple an entire business operation. It puts pressure and increases human error in the process for your in-house team.

Outsourcing providers offer flexible terms so a business can avail of data entry services when there is a seasonal spike. Then scale down if it minimizes into manageable volume by the in-house team.

5. Loss of Focus From Core Tasks

For SMEs, you don’t have the luxury of letting your core employees suffer from repetitive data entry work. Such scenarios rob them of the opportunity to complete tasks that impact the business. 

Outsourcing providers free you from these shackles and let you focus on business management. They are also improving overall operations in the long run. As your in-house employees are focused and only process information from accurate data—courtesy of your outsourced data entry provider.

 

Magellan Solutions Reduce Inaccurate Data Entry For SMEs

 

As the only outsourcing data entry provider for SMEs, we understand the risks of data entry errors for your business operations. We are here to reduce such errors and ultimately reduce them to none.

Our data entry employees are competitive to ensure every keystroke is accurate. At the same time, our system and software serve as a second layer of quality assurance. 

We are ISO 27001:2013 certified and HIPAA-compliant regarding your data and information security. We only follow international standards when it comes to data security.

Process information from accurate data when you outsource with us. Give us a call for your free 60-minute business consultation. Fill up the form below!

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