Fb Pixel Feature Archives |
March 16, 2018
call center industry

The Philippine Call Center Industry: A Brief History

Contact centers initially emerged in the Philippines as major provider of front- and back-office support such as voice, e-mail, order processing, shared services and many more to global businesses.
July 1, 2008

Call Center Conference 2008

The Contact Center Association of the Philippines (CCAP) Annual Call Center Conference & Expo 2008 promises to be an event bigger than its predecessors. To […]