Fb Pixel Feature Archives |
November 13, 2020
call center data analysis

2020 Latest Report: BPO Industry In The Philippines Statistics

  2020 is a unique and challenging year for the Philippine BPO market. The ongoing global health crisis does not only test the resiliency of […]
October 2, 2020
outsourcing jobs to the Philippines

8 Positive Effects of Outsourcing Jobs to the Philippines 

Dubbed as the new call center capital of the world, the Philippines has become a household name among countries like the US, UK, and Canada. […]
April 18, 2020
strategies for small business growth

Strategies for Small Business Growth During Coronavirus (COVID-19) Lockdown

The community quarantine caused by the coronavirus pandemic limits the operations of many businesses. Especially for businesses in the non-essential sector, cash comes in more […]
April 2, 2020
Are We in a Recession Yet? Watch out for These Signs

Are We in a Recession Yet? Watch out for These Signs

  Negative economic growth surfaces at any point across businesses. When it occurs, businesses must know what they are up against for — drop in […]
April 2, 2020
grants for small businesses

Government Grants for Small Businesses Amidst Covid-19

  Covid-19 pandemic is a challenging time for the entire world. If you do not have enough resources, it can be difficult to guarantee your […]
April 2, 2020
lessons learned from previous pandemics

History Repeating Itself? Lessons Learned From Previous Pandemics

The best time to make a comeback is after experiencing adversities. Ask these people who failed big in life and they would show you how […]
March 30, 2020
top call center country

The Philippines is the Top Call Center Country in the World

Outsourcing redefined how “businesses” should work. It covers almost every industry from finance, technology, and even manufacturing. And as proof, you’re reading this with the […]
March 30, 2020
effect of recession on business and remedies for that

The Effect Of Recession On Business And Remedies For That

  The world had witnessed several devastating recessions that crippled local and international economies. Yet, time and again, businesses recovered and went back on track. […]
March 26, 2020

Can Your Entrepreneurial Skills Beat an Economic Crisis?

  Real entrepreneurs are resilient during economic setbacks. This means that you need to make sure your business thrives during difficult times. As an entrepreneur, […]
November 9, 2019
e-commerce trends 2020

15 E-Commerce Trends You Need to Watch Out For In 2020

  According to data, by the time 2020 rolls in, online sales will hit approximately 4135 billion dollars. To ensure you’re not falling behind, you […]
October 18, 2019

HIPAA Initiatives Aim To Empower Patients In Accessing Health Records

Twenty-three years after HIPAA’s enactment into law, the U.S Department of Health and Human Services’ Office for Civil Rights (HSS-OCR) implements stricter enforcement of patients’ […]
April 27, 2018
call center motivational quotes

Funny Quotations About Call Center Work

Funny work quotes provide a welcome change from our usual (serious) posts on call center interview tips and call center career advice. There have been many quotes from famous individuals about the trials and tribulations of work.
March 16, 2018
philippine call center industry

Everything You Need to Know About the Philippine Call Center Industry

Contact centers initially emerged in the Philippines as major provider of front- and back-office support such as voice, e-mail, order processing, shared services and many more to global businesses.
March 30, 2017

Benefits Of Outsourcing For Startup Companies

                              Today’s startup companies operate in a very exciting time. They […]
December 28, 2015

Outsourcing to a Test Call Center

  Many small, medium and large-scale companies have partnered with call centers and other business process outsourcing (BPO) companies for purposes of decreasing their overhead […]