What Makes The Best Dental Office Answering Service

What Makes The Best Dental Office Answering Service

What Makes The Best Dental Office Answering Service

What Makes The Best Dental Office Answering Service

Outsourcing dental answering service and more for the healthcare industry

The healthcare industry matters the most in these times. And we, as a company serving the people, guarantee quality service for:

Doctor’s Offices

Patient issues are not limited to a certain time frame. We are an extension of the medical industry. Because of this, we understand your mission. Treat your patients with the best care possible.

Clinics

Clinics are the ones that deal with a high volume of contacts and calls. They focus on handling patients. They also coordinate with other medical professionals.

Hospice

Our hospice managers provide empathetic support. Answered calls from family members ensure that they’re taken care of.

Dental Offices

As a physician’s answering service, we cover a number of tasks. We handle appointment scheduling or giving standard information to potential new patients.

What makes us the best dental answering service

Appropriate health care is being expected for proper delivery. The Philippines can provide solutions and services from certified medical professionals. Healthcare professionals have a high value on hard work, excellence, and achievement. This supports the fact that they are adept, sharp, and qualified as those in other countries.

Listed below are the VOIP Phone System For Dental Office and what it does for you:

Auto Attendant

  • Custom greetings for patients.
  • Prompts in choosing options without having to speak to receptionists.

Unlimited Extensions

Access to unlimited extensions connecting to business phone lines. This comes without additional costs.

Dial by Name

Upon selection, the caller is being prompted to enter the name of a person.

Fax

Traditional & paperless internet fax option.

SMS

Unlimited outbound & inbound messaging.

Voicemail to Email

Recorded voicemails are being sent via email.

Call Transfer

Transfer incoming calls from your phone to another. Furthermore, you don’t need to answer before transferring.

Custom Voicemail Greeting

Greet clients/patients with the hospital’s personal greetings, messages, music, or information.

Call Block

Forwards telemarketing and unwanted junk calls to a busy signal or voicemail.

Call Logs

Easy tracking of incoming calls. This is also for the follow-up with patients who don’t leave messages.

Ring Groups

Distribute calls evenly to the team.

Rollover Calls

The call is automatically rolled over to the next line if the other is busy. It guarantees that no calls get unattended.

Magellan Solutions as your dental scheduling service provider

Similar to your personal phones, dental practice phones are now smart. You can have all of a patient’s information at your fingertips even before picking up the call.

More features? More terminology.

Sure, phones still have call waiting, hold music, and multiple lines. But what about auto-attendants, dial plan editors, and custom greetings?

In other words, quality call centers help keep patients satisfied. The last thing a patient wants is a cranky receptionist or put on hold. We can help with faster responses to patients.

Here at Magellan Solutions, we can smooth out those issues you had in the past.

Contact us today by filling out our form below and we’ll get back to you ASAP!

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