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Toll Free: 1 800 371 6224 | US: +1 650 204 3191 | UK: +44 8082 803 175 | AU: +61 1800 247 724 | Philippine Local No: 63-2-83966000

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Home | Blog | What Makes The Best Dental Office Answering Service?

What Makes The Best Dental Office Answering Service?

By Yelyna

Updated on June 25, 2024

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Outsourcing dental answering service and more for the healthcare industry

The healthcare industry matters the most in these times. And we, as a company serving the people, guarantee quality service for:

Doctor’s Offices

Patient issues are not limited to a specific time frame. We are an extension of the medical industry. Because of this, we understand your mission. Treat your patients with the best care possible.


Clinics are the ones that deal with a high volume of contacts and calls. They focus on handling patients. They also coordinate with other medical professionals.


Our hospice managers provide empathetic support. They answered calls from family members to ensure they were cared for.

Dental Offices

As a physician’s answering service, we cover several tasks. We handle appointment scheduling or giving standard information to potential new patients.

What makes us the best dental answering service

Appropriate health care is expected for proper delivery. The Philippines can provide solutions and services from certified medical professionals. Healthcare professionals have a high value on hard work, excellence, and achievement. This supports that they are adept, sharp, and qualified as in other countries.

Listed below are the VOIP Phone System For Dental Office and what it does for you:

Auto Attendant

  • Custom greetings for patients.
  • Prompts in choosing options without having to speak to receptionists.

Unlimited Extensions

Access to unlimited extensions connecting to business phone lines. This comes without additional costs.

Dial by Name

Upon selection, the caller is prompted to enter a person’s name.


Traditional & paperless internet fax option.


Unlimited outbound & inbound messaging.

Voicemail to Email

Recorded voicemails are being sent via email.

Call Transfer

Transfer incoming calls from your phone to another. Furthermore, you don’t need to answer before transferring.

Custom Voicemail Greeting

Greet clients/patients with the hospital’s personal greetings, messages, music, or information.

Call Block

Forwards telemarketing and unwanted junk calls to a busy signal or voicemail.

Call Logs

Easy tracking of incoming calls. This is also for the follow-up with patients who don’t leave messages.

Ring Groups

Distribute calls evenly to the team.

Rollover Calls

The call is automatically rolled over to the following line if the other is busy. It guarantees that no calls get unattended.

Magellan Solutions as your dental scheduling service provider

Similar to your phones, dental practice phones are now intelligent. Before answering the call, you can have a patient’s information at your fingertips.

More features? More terminology.

Sure, phones still have call waiting, hold music, and multiple lines. But what about auto-attendants, dial plan editors, and custom greetings?

In other words, quality call centers help keep patients satisfied. The last thing a patient wants is a cranky receptionist or put on hold. We can help with faster responses to patients.

Here at Magellan Solutions, we can smooth out those issues you had in the past.

Contact us today by filling out our form below, and we’ll get back to you ASAP!

Talk to us!

Contact us today for more information.

    You can also contact our numbers:

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    Explore our services further by filling out the form below, and we'll reach out to you soon!

      Give us a call!


      1 800 371 6224

      United States: 

      +1 650 204 3191

      United Kingdom:

      +44 8082 803 175


      +61 1800 247 724



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      What Makes The Best Dental Office Answering Service?


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