The need for medical staff this year tripled because of the outbreak. There are three reasons that can be attributed for this:
The unusual demand for medical staff resulted in business managers taking more roles. And it has affected businesses across the world.
It is here that outsourcing becomes valuable.
Outsourcing many different functions in a healthcare company, but one thing is for sure: it reduces cost, work and pressure.
Magellan Solutions, a prime provider of medical services. We provide only high quality support across all branches of healthcare enterprise:
Many countries cater to outsourcing medical work, one of them being the Philippines. The country grew to be one of the top outsourcing sources in the world in just a matter of a few years. The outsourced medical call centers or BPOs are seeing an influx in need, due to the growing popularity of outsourcing and its reputation of being a more cost-effective solution.
A sense of security and confidentiality is also created for both the healthcare company and its patients because outsourced work is done from afar. This makes it seem like there is less risk when it comes to data privacy. When you book and/or get consultations through real-time phone calls, you’re using telemedicine. This is also making healthcare more accessible.
Phone calls can be crucial and a deciding factor during medical emergencies. A timely response or information can save lives by providing immediate treatment. Medical outsourcing services also offers after-hour contact services, which aims to handle consultations and other concerns beyond usual operating times, further proving the point that accessibility makes for better services and better operations, especially in an industry like healthcare, where time is always of the essence.
As a call center, Magellan Solutions will answer your calls for you. We can help you make, set, and keep appointments, as well as handle all communication with your patients. By giving your patients access to you in real time, you can make sure that they can get in touch with you at any time.
In many dental practices, dental assistants spend majority of their time answering phones. With Magellan Solutions handling all of your inbound calls, your staff can focus on assisting your patients. We employ staff fluent in many different languages, with ample knowledge in the industry to handle all inquiries and provide sensible assistance.
Our Dental Office Answering Services are tailored to your business, allowing you to run operations as you see fit. From providing fees and services information to insurance and referral inquiries, we will be here to guide you every step of the way.
After you tell us what kind of work you want us to handle, our trained agents will screen calls. They will then send out calls to your staff and specialists based on the information we have. Prescription drug abuse can be cut down by screening after-hours calls.
Don’t forget the value of quick service when it comes to capturing leads. Our live call answering service reps will always be there to help your customers. We can give you the most up-to-date information about:
Our top-of-the-line services will connect your online calendar with us. This lets us make, change, or confirm regular or emergency appointments.
In addition to this, our appointment reminder services can also help your office run more smoothly. And keep your patients and staff from misspeaking.
Magellan Solutions offers a wide range of expert dental office call center services:
Looking for a team to help you? Here at Magellan Solutions, our employees uphold a high standard for work. All at a very reasonable price.
Visit Magellan Solutions today and see the difference!
Contact us today for more information.
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