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Automated Appointment Reminders

Web-based and personalized appointment reminder service managed by live operators or IVR technology.

What Is A Customer Reminder Service?

It is a service that reminds clients of their scheduled appointments. This can be in the form of a call, a text, or an email. There are times when clients are caught up in their own lives which makes them forget their schedule. With this service, you can help them remember their appointments with you.

 

Our reminder call services include collection, medication, medical appointments, and veterinary reminders.

Why Outsource Reminder Call Services?

Efficient Call Center Technology
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Remind your customers of their appointments using the most convenient method — via phone calls, reminder text messages, or email. By using widely-used software, we are able to deliver tailored messages to its proper recipients to make sure that they won’t miss their schedule.

Multilingual Reminder Call Services
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Available in 10 languages, we can help you serve customers coming from different parts of the globe. You can also use this to target certain demographics whose native language is not English.

Fair Pricing
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Remind your customers of their appointments using the most convenient method — via phone calls, reminder text messages, or email. By using widely-used software, we are able to deliver tailored messages to its proper recipients to make sure that they won’t miss their schedule.

Information Security Best Practices

To protect your sensitive and confidential data, we strictly comply with the guidelines of ISO 27001, HIPAA, and PCI DSS.

Reduce your no-show rate to save time and increase sales.

Our Core Markets

United States

Australia

Europe

Asia

FAQs

Reminder call services work by sending voice messages to clients instead of manually calling them up. This service can either be in an automated voice, a voice recording, human-operated, or even a combination of options! Companies offering customer reminder services then send these voicemails to the clients of the company who hired them. Aside from call reminders, some companies also offer a text or email reminders.

Outsource Customer Reminder Calls In The Philippines

Outsource from Magellan Solutions now and stop worrying about your clients missing out on any appointments. You can count on us to keep track of all your customer appointments so you and your clients can do the necessary preparations. 

Service we Offer

Choose Magellan

19

Years In the industry

116

Inbound + Outbound + Back Office Clients

1248

Employees in the Philippines

80+

Industries Catered To

Our Edge

SME-Focused Business Model

Our services are built with small and medium businesses in mind, giving you the support to grow, improve, and succeed over the long haul.

Top-Notch Talents

We carefully select the right people for your projects—those with the skills, dedication, and integrity to get the job done and do it well.

KPI Setting & Benchmarking

We help you set clear, actionable KPIs so you can track progress and ensure your business is always moving in the right direction.

Flexible Pricing Options

Whether you need a dedicated team or shared services, our pricing is flexible to suit your needs—helping you scale without breaking the bank.

Our Onboarding Process

Requirements Setting

1

Recruitment

2

Agent Training

3

Campaign Incubation

4

Campaign Go Live

5

Premier Call Center Services in the Philippines, Trusted by 100+ SMEs Every Month

Magellan Solutions is the trusted partner for customer service outsourcing, inbound call center services, and BPO solutions. We empower small and medium-sized businesses worldwide to achieve excellence and scalability with proven support and measurable results.

FEATURED INSIGHTS

Contact us today for a free 60-min consultation

    Thinking about outsourcing? Send us a message for a free 60-min consultation.

     

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    You can also contact our numbers:

     

    Toll Free: 1 800 371 6224

    US:  +1 650 204 3191

    UK: +44 8082 803 175

    AU: +61 1800 247 724

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