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Home | Blog | 4 Ways to Improve Your Real Estate Virtual Assistant Cold Calling Service

4 Ways to Improve Your Real Estate Virtual Assistant Cold Calling Service

By Magellan Solutions

Updated on May 31, 2024

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Here are Four Essential Solutions to Upgrade Your Real Estate Virtual Assistant Cold Calling Service

Did you know that 80% of first-time virtual assistants are afraid to perform cold calling? Many first-timers find it hard to connect with clients over some fear of being unable to convince them. They tend to sound tense when talking to prospective clients. Thus, compromising the quality of your virtual assistant cold calling service.

This is why many sales pitches fail to entice their prospective buyers. And on top of this, 40% of tenured agents also have this anxiety when calling customers.

This stigma comes from the fact that some people are not interested in the pitch. The average time before a customer loses interest in your pitch is 8 seconds. Customers will get annoyed if you cannot make your point within this time. They might lead to hanging up the phone, complaining, and posting bad reviews about your business.

You need a powerful message that will catch their attention in that short time frame.

Here are some ways how to improve the quality of your cold-calling service.

First of all, don’t stop pursuing after the first rejection

Indeed, outbound callers should not harass customers uninterested in your favor. However, you should also know that only 2% of deals are closed after the first interaction. There is a 44% chance that cold caller will stop following up after the first rejection.

You must always end your conversation by setting up another appointment if you didn’t convince them on your first try. That way, they might think about your product again and do the research before your second call. There’s a higher chance that you will close the deal if they first know about your product.

Then, always try something different after every call

A variation on how you handle calls is another thing you should do when performing cold calling service. As someone who used to serve cold calls, you tend to be robotic since you already know what to say about your service. Try to listen to what your customer needs. Then customize your pitch based on their necessity.

For example, you need a different approach when calling a doctor looking for a real estate property. You can describe that they can put a home clinic in the area since they’re in the center of the community. Try to sell the property based on what they know rather than what you know.

Never give up; keep on calling.

You need to call more than eight times to get quality leads. Not every cold call you make will result in immediate business transactions. That’s why it is essential never to stop calling prospects, as you will not know who your following clients are.

Another thing to remember is always to leave a voicemail if you don’t reach the person. Let them know the reason why you called them. Provide a contact number and your name too. In addition to that, make them aware that you will call them again to follow up. This way, they will anticipate your call if interested in your offer.

Most importantly, outsource your real estate cold-calling service

This is the most important thing to do if you want to improve your performance significantly. Outsourcing is a proven solution for every industry that wants to develop its service without spending too much from its budget.

BPO companies could provide you with several services that will be beneficial to your loan company. Besides that, they have software that will eradicate all unnecessary processes that make loan applications difficult. You will attract more prospects and gain more profit faster than having an in-house team.

What Should be the Qualities of Real Estate Cold Callers for Hire

Considering these attributes when looking for cold-calling agents would be best, as they will significantly help your business.

  • Great Listener to Your Customers’ Needs
  • Critical Thinker
  • Excellent at Researching Quality Leads
  • Knows How to Work Their Way Around The Script
  • Emphatic
  • Persistent

All these are essential characteristics, yet it is the core of every successful real estate cold-calling campaign.

Real Estate Cold Calling Services That You Can Outsource

When discussing the cold calling service, a BPO company could give you several options; here are some of them:

  1. Telemarketing Service – agents will call the prospect and introduce your product first rather than forcing them to buy it immediately. It is an excellent way to nurture your customers as loyal buyers rather than one-time consumers.
  2. Lead Generation – the agent will verify if prospects are interested in your product. Unlike telemarketing, consumers here have some basic idea about your product. Thus, there’s very little need for any product introduction.
  3. Appointment Services – Once you convince them to purchase your product, you can set an appointment first so they can talk to your sales agent. It is more effective than pushing to close the sales during the first call. Consumers also have more time to contemplate the importance of your product.

Virtual Assistant Cold Calling Real Estate Service Provider in the Philippines

Magellan Solutions is the best cold-calling service provider for small and medium enterprises in the Philippines. We have over 17 years of experience providing excellent BPO assistance for over a dozen industries.

We also offer guaranteed flexible call center pricing options based on several factors like service and number of agents you need. Magellan Solutions understands that start-up businesses have limited funds for outsourcing services.

Contact us today and get a free 60-minute business consultation. Please fill out the contact form below.

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      4 Ways to Improve Your Real Estate Virtual Assistant Cold Calling Service

      Magellan Solutions

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