Adapting To On Online Brand Presence With Eservices Call Center

Published by Magellan Solutions at December 19, 2021

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2022 & Beyond: Eservices Call Center

The Philippine government expects that the e-commerce sector will further grow into one million more merchants by 2022. This is from the expected trend that more businesses will go online due to COVID-19.

E-commerce has saved not only customers but also brands in different industries amid the pandemic. Thus we also adapt our eServices Call Center Service for SMEs to accommodate newer clients and their customers.

Online retail trade businesses climbed from 70% in 2019 to 80.2% in 2021. It’s not far-fetched to assume that 2022 will become an even more prosperous year for online businesses in general.

Who We Expect As New Outsourcing Partners

The pandemic accelerated the need for SMEs to adapt to e-services. Thus, the government aims to register one million e-commerce enterprises once 2022 starts.

Once momentum is sustained, the e-commerce industry’s contribution to the country’s gross domestic product will eventually increase.

By the end of 2021, registered online businesses are expected to reach 750,000. Below is a list of those expected to outsource to eservices call center:

Business	Description	Industries
Writing Services	This is ideal for those who need assistance in technical writing projects or help in writing web content on different topics.	• Finance • Marketing • Technology • Education
Video Editing	Enterprises of all sizes are going digital. 2019 statistics show that 62% are using YouTube until today in marketing their brand. By outsourcing for video editing, we guarantee to help your brand in producing quality content that will get you the sales while saving them time and money.	• Multimedia companies
Accounting Services	Because more SMEs have emerged due to the pandemic, opportunities have also become available for accounting services. We can offer bookkeeping and tax filing services for your business and team.	• Accountants • Bookkeepers
Product Rebranding/White Labeling/Private Labelling	Rebranding is basically changing a company’s already established image or brand. This is done in order to fit in its new business model. But the term should not be confused with white labeling or private labeling. These are when suppliers offer their unbranded and pre-made products to resellers or rebranders. Furthermore, private labels are for single retailers or brands. Meanwhile, white labels can cater to various brands. By outsourcing, we can offer opportunities to SMEs and young entrepreneurs.	• SMEs • Start up • Online retailers

Are there hassles when you outsource?

We all want to earn money.

However, if you fail to consider the laws and proper procedures in registering your business, it will surely backfire. Thus, we list down a couple of things that we personally do for you to get you set up and outsourcing your eService in the Philippines.

Tax Returns are proof of income.
Secures reputation as a legitimate business.
Hassle-free transaction with other legitimate businesses.
Low-interest loans and government benefits.
Avoid unnecessary penalties.

Opportunities Knock Only Once

Opportunities want to be grabbed right away. This means there’s no time to play hard to get. Opportunities may have been presented on different opportunities and you chose not to take them at that time. Well, this is us telling you to grab the next one already.

But how to grab them, you ask? Easy! Just contact us so that we can start to help you think of ways on how to make it successful.