First of, what is business process outsourcing, or BPO? It involves contracting out any function, segment, or process to a third-party provider. As the name suggests, it is a process, an operation that is proven and predetermined. On the other hand, knowledge process outsourcing (KPO) is somewhat an extension of a BPO.
In a sense, BPO is the big umbrella that covers KPO . But there is still a stark comparison between the two processes.
Even if KPO seems to be of higher standards, it does not mean BPO is to be set aside. Which one you choose will be based on the type of business you have and what specific jobs you wish to outsource.The skill level and training required for your purposes will most likely be the deciding factor in your decision between a BPO or KPO.
So where does the legal process outsourcing in this picture?
LPO is exclusively made for the legal industry. Among the three, it is the only industry-specific outsourcing type. But some LPO services may also fall under BPO or KPO. For example, a legal intake answering service is both a BPO and LPO service. And legal research or e-discovery is also a KPO service.
Legal process outsourcing, or LPO, enables access to talents with legal backgrounds. An LPO agency with people who understand how the legal industry works and can provide your needed support.
Some of the roles that Magellan Solutions can fill:
We are a BPO company that has been in the industry for more than a decade. We have served law firms and legal departments globally.
Our LPO services are already acclaimed internationally. This is also supported by the fact that we have ISO-27001 certification.
At Magellan Solutions, we aim to help more law firms in the future. This is why we offer high-quality services at flexible rates.
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