Why Should You Outsource Sales Calls?

Why Should You Outsource Sales Calls?

Why Should You Outsource Sales Calls?

Why should you outsource outbound sales calls with us? 

As one of the best providers in the country, we offer competitive outbound call center pricing. We also have years of experience to ensure we know what we are doing. And because we have mastered our craft, we can help you set up a more customized approach that suits your liking.

A lot of new firms today all look nice. But is their performance up to your expectations? Could they exceed looking nice and actually being nice? 

At Magellan Solutions, we fully take responsibility for you. We don’t just turn our backs on you when all else fails. We would gladly offer you alternatives and options to choose from. That is how much we want you to consider us as a long term partner.

 

Software for the outsource sales team

Magellan Solutions outbound or “cold” calls raise awareness about your products to targeted audiences. Our calls are between you and prospects you’ve never been in touch with. 

These unsolicited calls convince customers to make a purchase. 

We use the following software , but may add more according to your needs:

    • InsideSales – Rebranded as XANT. It is a sales model for industries selling high-ticket items.
    • Aavaz Created to serve small businesses design and launch efficient calling campaigns
    • SafeSoft Use in maximizing both inbound and outbound calls.
    • Mojo Dialer – List dialer wherein agents load their data files into Mojo. After they select which list to call and begin smiling and dialing. 
    • Freshdesk An online cloud-based customer service software. It provides help desk support with all smart automations.
    • ICT Application suites bundled together as a package.
    • Vocalcom – Includes phone, email, SMS, web, chat, social media in a single interface. 
    • RedCloudSolves the cost to businesses globally caused by cash and cash management. 
    • Voicent – VoIP software application that offers predictive dialer software product, Agent Dialer.
    • VanillaSoft – A sales engagement software for inside sales. It helps development reps for processing data.
    • YtelIncludes different modes of communication such as SMS, voice, email, and direct mail.
    • Five 9 – Used for inbound, outbound, blended and omnichannel contact centers world-wide.
    • Call Fire Helps business with virtually many things. Phone numbers, IVR, voice broadcasting, mass text messaging services, and power dialing. 

 

 

 

Cold calling services with Magellan Solutions

Here at our company, we assign a client success manager for you. Along with a dedicated team, they ensure all your requirements and needs are being met. 

Listed below some of our outbound services we offer:

  • Appointment setting
  • Account management
  • Mystery shopping
  • Market research
  • Payment protection program
  • Billing and collection reminders
  • Event registration
  • Lead generation & qualification
  • Telesales
  • Insurance sales
  • Warranty program

The promise of outbound call centers companies

Companies in the Philippines are law-abiding citizens , if you may. We adhere to laws to avoid being subject to hefty fines. We do not want to bother you any further which is why we follow:

Do Not Call List

Cold Callers who previously called and do not want to be contacted are required to put in their “Do Not Call registry.

Time frame

Cold callers are only allowed to call you between 8:00 AM and 9:00 PM. Any call received beyond that time is considered illegal.

Establish Identity

Cold Callers should introduce themselves and explain the reason for making the call.

Honesty

Know that the Securities and Exchange Commission requires all cold callers to be truthful.

 

We know it takes a lot of time and company resources for hiring an in-house team. So outsourcing with us is the best decision you’ll ever make.

Found what you need? Leave us a message to get a quote and we’ll get back to you ASAP!

TALK TO US!

Contact us today for more information.