Toll Free: 1 800 371 6224 | US: +1 650 204 3191 | UK: +44 8082 803 175 | AU: +61 1800 247 724 | Philippine Local No: 63-2-83966000

Toll Free: 1 800 371 6224 | US: +1 650 204 3191 | UK: +44 8082 803 175 | AU: +61 1800 247 724 | Philippine Local No: 63-2-83966000

blog banner Adapting To Online Brand Presence With Eservices Call Center by magellan solutions
Adapting To On Online Brand Presence With E-services Call Center
blog banner for sub banner for Strategies Of Outsource Mortgage Lead Generation Services That Works
Strategies Of Outsource Mortgage Lead Generation Services That Works

Home | Blog | Medical VAs: Blockchain Usage Is The Future

Medical VAs: Blockchain Usage Is The Future

By Yelyna

Updated on May 31, 2024

Looking for an accurate quote for your outsourcing needs?

Schedule a FREE call with our outsourcing expert now and get a precise quotation that meets your requirements. Don't wait - get started today!

What Is The Future Of Medical Virtual Receptionist Services?

Providers of live answering services and BPOs concentrate on vast data. This data is necessary for your business. Additionally, the system that handles massive amounts of data requires coherent and accurate work within a secured environment for safe storage.

Thus, adapting the blockchain technology significantly empowers the call center sphere at Magellan Solutions.

 

What is the Role of Blockchains for a Virtual Receptionist?

In the past years, the healthcare industry has changed significantly. This is due to adopting technological innovation into their hospice practice.

Blockchain is the system that records information that makes it impossible to change, hack, or cheat the system. In other words, blockchains are essential digital ledgers of transactions. These transactions are then duplicated and distributed across the entire network of computer systems in a blockchain.

Several important factors influence the way they make use of technologies that are related to but are not limited to:

  • Security
  • Data Privacy
  • Regulations
  • Integrations
  • Collaborations
  • Cost-effectiveness

 

Unblocking Medical Hurdles With Blockchain

When it comes to healthcare, data should be excessively accurate. One mistake could make or break a patient’s life. This is why we listed some of the most common things to be aware of before using blockchain technology for youranswering service.

1. Blockchain technology is applicable in many healthcare areas.

However, some back-office tasks for the medical industry are not always linked to transaction processes. Thus, a public blockchain cannot be used to store private information, such as identifying health data, because the data in it is widely accessible.

Due to this transparency, we have considered privacy issues to ensure protected health information (PHI).

 

2. Blockchain technology is vulnerable to some types of attacks.

But at the same time, it offers inbuilt protection against others. Its code allows zero-day attacks, bugs, and social engineering.

With Magellan Solutions, we guarantee that information security is regularly paid for, especially in healthcare.

Also, this type of technology should not be used haphazardly since its data is immutable. There may be instances where large files and those that change often may be kept out.

With the blockchain we use, we ensure all identifying data should be kept off the chain.

 

3. Patient privacy is now a standard when considering processing any form of PHI.

With the rise of new regulations, we maintain not just the General Data Protection Regulation (GDPR) and HIPAA.

Magellan Solutions also considers traditional methods of healthcare database management systems, such as:

  • Decentralized management
  • Unchangeable databases
  • Data provenance
  • Traceable data
  • Robust data
  • Availability of data to any authorized user

With these traditional methods, our virtual receptionist medical agents partner with our blockchain technology.

As a result, we keep personal information out of unauthorized users’ hands by encryption dependent on a patient’s private key.

Conclusion

The benefits of blockchain are significant to patient care innovation, especially now that we are slowly recovering from the COVID-19 blow.

But we should also be aware that some public blockchains may not be suitable to store your entire electronic health records. It might turn out to be an inefficient and expensive option. On the other hand, establishing a private blockchain might be a better alternative, depending on how it is managed and run.

So, if you want smooth sailing regarding securing and maintaining a private blockchain, leave your information below, and we’ll get back to you with a quote. We can also have a 60-minute consultation for more information on our medical virtual receptionist services that make use of blockchains.

Talk to us!

Contact us today for more information.

    You can also contact our numbers:

    Want to know more?

    Explore our services further by filling out the form below, and we'll reach out to you soon!

      Give us a call!

      Toll-Free:

      1 800 371 6224

      United States: 

      +1 650 204 3191

      United Kingdom:

      +44 8082 803 175

      Australia:

      +61 1800 247 724

      Philippines:

      63-2-83966000

      Get a free custom quote & unlock outsourcing potential.

      Author

      Medical VAs: Blockchain Usage Is The Future

      Yelyna

      Related Articles

      May 23, 2024

      Top 20 Best Back Office Outsourcing Companies in the Philippines (2024)

      Want to make your business operating procedure more effective and cost-effective? The Philippines has become the world’s leader in business process outsourcing. This country offers […]