Fb Pixel 3 Business Advantages of a Telephone Answering Service

Advantages of an Answering Service

You’re a businessman who owns and operates a dynamic enterprise. Sure, it isn’t exactly part of the Fortune 500—yet. But it could be, if only you’d utilize a few tools to boost business—just like a telephone answering service, perhaps?

That’s right. A dedicated contact center answering service might just be the ticket to the big time. As the name suggests, this type of service involves a real live agent acting as an answering service for all your client calls. In fact, you don’t just get one answering service agent—you get an entire team at your beck and call.

While the concept may seem really simple, it opens up a whole world of advantages for your business. Yes, believe it or not, one advantage is that your callers get to talk to a real person, as previously mentioned. In this digital age, it is actually refreshing to hear this sort of real human voice, as opposed to an answering machine. While an answering machine would be a bit cheaper, it cannot exactly give real-time answers to callers who may have a question or two about your business, where you are, or the like. What if they need an urgent appointment? Who will take the call and forward it to you?

As if these are not reasons enough, an answering service will give your business that touch of class, poise, and professionalism. Imagine the reaction of callers when they try to reach you, and are greeted by a courteous and competent virtual assistant who will not only take down their appointment details but answer their questions. They might just think that you’re part of that Forbes list.

Oh, and did we mention that all this is yours on a 24/7, 365-day a year basis, if you so choose? This means that you could be on holiday or in meetings all day or night with new business partners and your business will still be moving? You can set more appointments even while you’re on the move? You could practically stay open all the time.

So come on. Check out the possibilities that an answering service brings to your business. Who knows? You might just be part of the Fortune 500 list in no time at all.

Magellan Solutions offers packages based on the number of calls and minutes. Ask us today for a free quote.