A strong call center team is an essential part of any successful business. The right team can make or break a business. Here are some article suggestions to help you build that team.

November 17, 2021

Why Outsource Dental Appointment Reminder Service From The Philippines

Reasons to choose the Philippines to outsource dental appointment reminder service Patients demand efficiency more than ever from health providers, including dental practices worldwide. This […]
November 14, 2021

How SMEs Use Omnichannel Contact Center To Improve Customer Service

Where do you find an omnichannel contact center? In our 18+ years of experience as an omni channel customer engagement solutions, we were able to […]
November 13, 2021

Medical VAs: Blockchain Usage Is The Future

What Is The Future Of Medical Virtual Receptionist Services? Providers of live answering services and BPOs concentrate on a huge amount of data. This data […]
November 12, 2021

How to Choose the Best Inbound Call Center Services For Your Business

Picking the right Inbound Call Center Services For Your Business Choosing the right inbound call center services for your business may be intimidating for some […]
November 11, 2021

Philippines Is The Top In IT Support

The Philippines is a Hot Spot for Outsourced Technical Support In recent years, the Philippines has become one of the fastest rising cities for outsourcing. […]
November 10, 2021

Difference in Contact Center and Call Center In Customer Support Outsourcing

Your handy guide to the differences between contact center and call center in customer support outsourcing In regards to customer support outsourcing, people often cannot […]
November 9, 2021

Save Time, Save the Holidays with 24/7 Answering Service for Supply Chains

Beat the Holiday Hassle with a 24/7 Answering Service for Your Supply Chain The Christmas season is the busiest time of the year, and the […]
November 6, 2021

Stand Out And Outsource Your Loan Processing Call Center In The Philippines

Become the best by outsourcing your loan processing call center services Hiring and training an in-house team is pretty expensive for a lot of SMEs […]
November 6, 2021

Bureau Veritas ISO 27001 Certification (Press Release)

    Magellan Solutions Outsourcing Inc., a Philippine-based provider of contact center, back-office and data processing services for small and medium enterprises and large organizations […]
November 4, 2021

Outsource Staff Leasing Services in the Philippines

Get the Best Staff Leasing Services in the Philippines There’s no denying that outsourcing is becoming one of the Philippines’ fastest rising industries. The recent […]
November 3, 2021

9 Signs It Is Time To Outsource Debt Collection Services

These are the nine signs you need to outsource debt collection services from the Philippines Debt recovery exhausts almost every resource of a business. That […]
November 2, 2021

3 Initial Questions Before Choosing A Customer Support Outsourcing Service

What makes the best customer support outsourcing service We know how important it is to find the right partner, especially for SMEs. Magellan Solutions currently […]
October 30, 2021

Why Should You Invest In A 24 7 Answering Service?

Invest In A 24 7 Answering Service For Proper Work-Life Balance We are well aware that working overtime has physical and mental risks to be […]
October 29, 2021

How Omnichannel Call Centers Help SMEs

Understanding the Differences: Omnichannel Vs. Multichannel Omnichannel and multichannel are two marketing strategies that should not be misinterpreted.  Though both focus on the use of […]
October 28, 2021

Virtual Receptionists – Why Your Healthcare Business Needs It

Virtual Receptionists – Why Your Healthcare Business Needs It From solo practice to big hospitals, you can use reliable virtual receptionist services to smoothen your […]