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Give Instant Answers To Your Customers By Outsourcing Live Chat Support
Live Answering Service: The Best Solution To Call Overflows Brought By Special Marketing Campaigns And Promos

Open Your Business Even On Holidays! Get 24/7 Answering Service

Open-Your-Business-Even-If-It's-Holiday!-Get-247-Answering-Service

A 24/7 answering service is one proven solution to the real problem many business owners face today: “How can I provide an outstanding level of customer service my clients will fall in love with?”

Because as much as they would want to always be there for their valued clients, the reality for many of these business owners is they just don’t have the resources to do that. They cannot man their store and their phone lines 24 hours a day because they are human beings who need their rest. Hiring full-time receptionists who will be at their store all day and night is not only expensive but also puts their safety and your store’s security at risk.  

The good news for them is an outsourced 24/7 answering service overcomes all these obstacles while delivering huge benefits for the business! These are the benefits a 24/7 answering service brings to the table that ultimately results in your higher customer service score:

  1.  Improved brand reliability

    Offering a 24/7 answering service makes it easier for your customers to love your company more because it enables your company to provide personal, human interaction with your customers no matter what time of day or night, which is what they want and need. They can still call your company and know someone — a live person, not an answering machine — will take their call, even during declared non-working holidays! The comfort and relief that this brings to a customer who needs to get in touch with your company are priceless. For being a reliable provider of customer service, your business gets rewarded with increased loyalty from your customers.

  2. Seamless delivery of customer service

    When you and your employees close your store and go home for the day, in a way, your business stops. Your ability to provide customer service to your customers is also greatly limited. But it doesn’t have to! An outsourced 24/7 answering service empowers your business to serve your customers without the limitations of time or day. It enables you to provide a seamless delivery of customer service to your valued clients, which is a very positive quality of any business. It simply shows your company’s commitment to superior customer service. A 24/7 answering service also shows your company’s efficient organization and systematic processes that guarantee an uninterrupted flow of customer service.

  3. Reinforced professionalism

    Having experienced agents on board is a sure way to impress your customers with your consistent customer service and high professionalism. An outsourced 24/7 live answering service connects you with friendly, polite, and skilled agents who are trained in telephone etiquette. This increases your chances of meeting your customer’s high expectations right off their first call and reinforcing your company’s values of customer service and professionalism at all times. When customers feel they were accommodated professionally by your company representative, they will more likely remain loyal to you, and spread the good news about you too.

Working with established 24/7 live answering service providers can do many wonders for your business’ bottom line. Not only will your business hours extend, but it will also make your customers happier by providing a seamless flow of customer service of the highest, professional quality available.

Open your business even during holidays with an outsourced 24/7 answering service and experience these benefits! Contact us now!

TALK TO US!

Contact us today for more information.

    You can also contact our numbers:


    Toll Free: 1 800 371 6224
    US: +1 650 204 3191

    UK:+44 8082 803 175,
    AU: +61 1800 247 724

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    Magellan Solutions Outsourcing, Inc

    Arrow Divider Footer min

    California – USA (West Coast)

    100 Old Country Road Suite H, Brisbane, CA

    94005, United States

    Florida – USA (East Coast)

    1900 South Harbor City Blvd, (East Coast Division)

    Suite 300 Box 48, Melbourne, FL 32901

    Philippines – APAC

    PB Mezzanine Floor, Summit One Tower 530 Shaw

    Boulevard, Mandaluyong City, Metro Manila 1552

    Philippines – APAC

    8th floor, Centris Cyberpod 5 ETON Loop A, Diliman,

    Quezon City, Metro Manila 1103

    US: +1 650 204 3191
    UK: +44 8082 803 175
    AU: +61 1800 247 724
    hello@magellan-solutions.com

    Industries

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      Call Center Outsourcing & BPO Services

      Arrow Divider Footer min
      • 24/7 Answering Service
      • Omnichannel Contact Center
      • Customer Support Outsourcing
      • Multilingual Call Center Services
      • Lead Generation Services
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      Quick Links

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      Associations



      Magellan Solutions Outsourcing, Inc

      Arrow Divider Footer min

      California – USA (West Coast)

      100 Old Country Road Suite H, Brisbane, CA 94005, United States

      Florida – USA (East Coast)

      1900 South Harbor City Blvd, (East Coast Division) Suite 300 Box 48, Melbourne, FL 32901

      Philippines – APAC

      PB Mezzanine Floor, Summit One Tower 530 Shaw Boulevard, Mandaluyong City, Metro Manila 1552

      Philippines – APAC

      8th floor, Centris Cyberpod 5 ETON Loop A, Diliman, Quezon City, Metro Manila 1103

      US: +1 650 204 3191
      UK: +44 8082 803 175
      AU: +61 1800 247 724
      hello@magellan-solutions.com

      Quick Links

      • About Us
      • Sample Call Recordings
      • News & Blog
      • Resources
      • Our BPO & Call Center Facilities
      • Message from the CEO
      • Privacy Policy

      Industries

      • Outsourcing for 3D Service BPO
      • Outsourcing for Education BPO
      • Outsourcing for eCommerce BPO
      • Outsourcing for eServices BPO
      • Outsourcing for Healthcare BPO
      • Outsourcing for HR Service BPO
      • Outsourcing for Insurance BPO
      • Outsourcing for Legal Process BPO
      • Outsourcing for Mobile App BPO
      • Outsourcing for Telecom BPO
      • Outsourcing for Travel BPO
      • Outsourcing for Retail BPO
      • Outsourcing for Real Estate BPO

      Call Center Outsourcing & BPO Services

      Arrow Divider Footer min
      • 24/7 Answering Service
      • Omnichannel Contact Center
      • Customer Support Outsourcing
      • Multilingual Call Center Services
      • Lead Generation Services
      • Cold Calling Services
      • Interactive Voice Response System
      • Staff Leasing
      • Back Office Services
      • Community Moderation Services
      • Virtual Assistant Services

      Associations




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