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The BPO Blueprint: An Inside Look at Magellan Solutions’ Journey to the Top
In a room echoing the collective success of a year’s hard work, CEO Fred Chua stepped up to the stage, marking the start of our much-anticipated year-end celebration.
Mr. Chua expressed how grateful he was for everyone’s hard work this past year. He said it is the combined effort of all employees that keeps our company successful. This motivates him to keep improving as a leader.
The Heart of Our Success: Our People
“There is really no secret to success. It’s the result of preparation, hard work, and learning from failure. Everything is hard before it becomes easier. Change is hard.” With these inspiring words, Mr. Chua emphasized in his opening remarks that every employee’s combined efforts make Magellan Solutions strive for success.
He showed sincere gratitude for all the effort and commitment that led to the company’s success. He said this recognition keeps pushing him to improve as a leader.
A Bold Dream for Tomorrow
Mr. Chua unveiled an ambitious goal call to action: to expand our team to 5000 employees in the coming years. He emphasized that with every individual’s continued support and commitment, this aspiration is not just a dream but an achievable reality, with, of course, everyone’s help.
“All we need are people that strive for the values that we live by, which are integrity, dedication, humility, teamwork, initiative, and flexibility,” he noted.
Celebrating 1000 Employees
A significant milestone was highlighted! Mr. Chua announced that, for the first time, the company had surpassed the 1000-employee mark—it was a collective effort, proof of what a company can achieve by working together.
Mr. Chua tied this achievement to a quote from Jim Rohn: “Big achievements come one small advantage at a time, one step at a time, one day at a time.”
Closing with Words of Wisdom
In an inspiring closing quote, Mr. Chua shared a quote from Lou Holtz, a renowned American football coach: “Your talent determines what you can do. Your motivation determines how much you are willing to do. Your attitude determines how well you do it.”
By bringing passion and dedication to the tasks before us and maintaining a positive mindset even in the face of setbacks, there is no limit to what we can accomplish in the coming months.