Reaping The Benefits Of Ecommerce Outsourcing Service For SMEs

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Why Choose To Have an Ecommerce Outsourcing Service?

Outsourcing tasks gives you the opportunity to spend an extra budget on other things, such as benefits for current employees, additional employees, better offices, more offices, marketing campaigns, and more.

But what are the advantages of outsourcing?

 

Advantages of Outsourcing Your Business Functions

Outsourcing ecommerce services is a complicated business practice. It has a variety of definitions and comes in many different forms.

But one thing is for sure. It’s an effective way for SMEs in the industry to cut costs and become more efficient. And it is important to take note that these are two things you’ll need just to keep up with the ever-changing demand of customers.

In this article, we’re going to discuss some of the benefits once you decide to outsource to Magellan Solutions.

Order Processing and Fulfillment

Fast shipping and easy delivery process are considered as top qualities of a great online store experience. 

Thus, eCommerce businesses must find ways in handling the increasing demand for orders while keeping their consumer satisfaction rate up.

For some SMEs, order fulfillment and processing involve crucial spending in warehouses, delivery logistics, and other related solutions. 

With Magellan Solutions as your partner, we can help you set up or find infrastructures in place to handle all of these duties for you. As a result, we reduce the financial burden you have in the business. 

Customer Service

Having your own customer service is a competitive advantage. This usually leads to favorable feedback and testimonials, and as a result, it increases brand awareness and expands your consumer base. 

Providing high-quality products is only half of the battle in the eCommerce industry. The customer service team from your ecommerce solution provider handles the back-office processes. 

Angry customers vent out their frustrations in public like social media. And in social media, word about their experience easily spreads. This, in turn, will cost you money in the long run. This is why we train our customer service in helping your angry consumers by countering their negative remarks and finding solutions to turn them into positive feedback.

Product Listing & Catalog Management

With window shopping online, the first thing that customers see is your catalog and the accompanying product listings. This serves to attract, inform, and convince customers to purchase from your store. 

Your product title, image, and description must be professionally crafted. 

Currently, around 42% of e-commerce websites present little to no information in their product galleries. Thus, it becomes difficult for customers to determine whether or not the product is worth the buy. 

By outsourcing product listing optimization and catalog management to our dedicated teams, we ensure that your online catalog is accurate, well-written, and search engine-friendly.

Accounting and Bookkeeping

Keeping track of your profits and expenses is important in identifying growth opportunities and avoiding potential pitfalls. However, financial management requires a high level of expertise.

Outsourcing both your accounting and bookkeeping in Magellan Solutions considerably decreases the risk of error. Furthermore, we ensure that your company’s finances are in order. 

Lastly, you can rest assured that your company complies with all tax and financial regulations.

 

Magellan Solutions is eCommerce 

With the ever-improving technology, buying and selling goods and services using the internet was set to continue in a trend towards becoming the norm even before the pandemic hit. 

While the likes of Amazon and eBay had led the way in establishing eCommerce as a force to be reckoned with, SMEs are becoming more aware that they have to get onboard eCommerce full outsourcing or risk being left behind.

Contact us for more details with our ecommerce outsourcing service for SMEs!

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