If your in-house employees have too much on their plates, then you need to consider outsourcing. It’s not about replacing your staff with an offshore team in a bid to widen profit margins. It’s about spreading out the work load and making office life more bearable for your in-house hires.
Here’s what outsourcing service can do for your employees:
Reduced workload – Perhaps one of the most immediate benefits of outsourcing is that it reduces in-house employees’ work load. Giving your staff too many deadlines is counter-productive. It’s impossible to keep up with so many projects without cutting corners and compromising quality. Not only are employees forced to turn in okay-ish work, they’ll experience frustration at not being able to demonstrate the full extent of their abilities if only given enough time. Outsourcing lets you distribute tasks more evenly. Your staff will be less likely to feel overloaded with an external team supporting them.
Less pressure – Better work distribution can ease the pressure on your in-house employees, especially during peak season.This makes it easier for them to cope with increased business activity and the sharp rise in customers’ demands and expectations. When there’s less pressure on them to make the business succeed, they’re more likely to perform better and stay in top mental shape as they carry out their tasks.
Stress management – It’s easier to manage stress when you don’t have too many irons in the fire, and in-house employees have a better shot at stress relief when an outsourcing partner is there to take on some of the tasks. They’ll be able to pace themselves since there’s less work and fewer deadlines. They’ll also have more wiggle room, not just for assigned projects, but for de-stressing in the office.
Work-life balance – Distributing work evenly among your in-house and external teams allows for work-life balance. This means that no one is being made to bite off more than they can chew, and they are able to utilize their breaks and vacation leaves because there’s enough time in the day to get their assigned tasks done.
Increased job satisfaction – Stress-free workers are happy workers. But aside from making the work load more bearable, outsourcing allows in-house employees to focus on high-level decision making, key business activities, and tasks they actually enjoy. As with most cases of outsourcing, repetitive tasks are transferred to the service provider, along with tasks that fall outside the in-house staff’s areas of expertise. Giving them the opportunity to spend more time doing what they’re good at or passionate about can increase employee satisfaction.
Delineated tasks – Small to medium-sized businesses tend to be understaffed, and as a result, in-house employees end up wearing different hats. This can compromise the quality of their work, especially when they’re forced to take on roles that they don’t have any training or interest in. Outsourcing helps you delineate tasks and assign them correctly. It also gives you access to talent that you may not have in-house, thus doing away with the need to assign roles to in-house staff that may not necessarily be a good fit.
Outsourcing can have numerous benefits as far as your in-house employees are concerned – just assure them that they will not be replaced and that they are valuable to the company. Talk to us today to get started.
What Impact Does Outsourcing Have On Your In-House Employees? was last modified: March 23rd, 2017 by Magellan Solutions
Magellan Solutions is a Filipino-owned outsourcing company. It provides inbound and outbound contact center services as well as other business process outsourcing (BPO) services that cover finance and accounting, healthcare, sales and marketing, engineering, architecture, design, data management, human resources, legal, and IT. Combining years of experience; unrivaled expertise; and capabilities across industries and business functions, Magellan Solutions bring optimum approaches to strategies of business operations by delivering customizable BPO and customer management solutions to any type and any size of business.