November 4, 2023
It’s something that happens every year. Strangely enough, it still appears we don’t learn from it. Christmas rush shopping drives […]
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October 26, 2023
Have you heard? 80% of customers believe a company’s experience is as crucial as its goods and services. Nowadays, the […]
October 17, 2023
Here’s a fun fact: existing customers bring in 68% of all new clients. Most businesses depend on their current customers […]
October 11, 2023
64% of business leaders affirm that customer satisfaction benefits business growth. Hence, there is a race to improve operations and […]
October 4, 2023
MISLEADING PERCEPTION: Social media is the newest and most effective way to gain leads this 21st century. This isn’t 100% […]
July 24, 2023
How businesses operate has been transformed by combining remote work and outsourcing. It has led to the emergence of remote […]
July 10, 2023
Effective outsourced team management strategies are essential for businesses operating nowadays. Outsourced team success depends on transparent and collaborative management. […]
July 4, 2023
Is Outsourcing Quality Assurance Worth It? Aside from driving revenue, your business is all about giving your customers the best […]
June 29, 2023
Several years back, the Philippines was more known for its top export – skilled workers. However, with the changing times, […]
June 21, 2023
What if you could run your business faster, smarter, and more efficiently—without overloading your team? That’s exactly what AI-driven outsourcing […]
June 19, 2023
What are the initial setbacks when outsourcing? For SMEs, it’s easy to focus on the benefits of outsourcing insurance BPO […]
June 19, 2023
AI is upon us and is now disrupting many industries, including outsourcing. AI disrupts education, healthcare, human resources, and even the legal industry. […]
June 14, 2023
In today’s market, it has become essential for both B2B and B2C businesses to consider outsourcing live chat operators. It […]
June 8, 2023
Managing transcription in-house can be a time-consuming and resource-draining task. Businesses handling large volumes of audio and video data often […]
May 19, 2023
Business process management (BPM) is planning and improving business processes. This approach helps the company meet its objectives and increases […]
