June 7, 2012

Answer That Ring and Hear the “Ka-ching!”

Are there times when you’d rather leave the phone off the hook or let the machine answer it instead? Whether you admit it or not, we’re […]
June 4, 2012

Let’s Talk

Communication, they say, is the key to any successful relationship. Family, best friends, sweethearts, even business associates need to constantly talk to each other to know […]
June 1, 2012

Call the Professionals: How a Call Center Helps Give That Professional Touch

Have you ever noticed how large companies have so many different departments? You’ve got Finance, Marketing, Human Resources, Information Technology, Procurement, Administration and the like. And […]
May 30, 2012

Reach Out and Touch Your Customers

There was this ad that came out a few years ago that encouraged people to “reach out and touch someone”. The company behind the ad was […]